Experienced Administrative & IT Support Professional

Tracie Valentine

Wilmington, DE

Professional Summary

Highly motivated professional worker with over 30 years of steady work history More than 15 years successful experience in customers services and support Demonstrated ability in inventory control

Experience in banking and healthcare Industries

Understanding of network printing technologies

OSHA Certification, CPR Certified, Worker Identification Credential Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Administrative Support Clerk

Create, Inc.-Pennsylvania

March 2017 to August 2025

Customer legal documents Services clients for international business management company's fill systems maintaining,monitor office supplies excellent communication, task speaking with customers coordinator with vendors for replenishment.

Front Desk Clerk Receptionists

Chester Charter Community School-Chester, PA

March 2017 to June 2017

Perform, routine clerical sectorial an admintrative work answering telephone receiving. The public providing customer assitantant to teacher, data processing and record keeping filing. Front Desk Clerk Receptionists

Chester Charter Community School-Chester, PA

March 2017 to June 2017

Perform, routine clerical sectorial an administrative work answering telephone receiving. The public providing customer assistant to teacher, data processing and record keeping filing. Sr. Site IT Print Service Specialist

Ricoh America-Malvern, PA

June 2011 to February 2015

• Daily interaction with Johnson& Johnson IT department in support of Ricoh and other print equipment.

• Planning, deployment and daily support of copier and printer on network

• Handling of all print services billing, supply management, maintenance, troubleshooting, repair, and device monitoring for critical manufacturing site

Machine Operator

South Co Company-Concordville, PA

June 2006 to March 2008

• Responsible for independently measuring, layouts blue print, Compounds for production, placing material in machine

• Soldered and assembled package sets for QC inspection

• Maintained all appropriate training in safety and OSHA as required. Machine Operator

South Co Company-Concordville, PA

June 2006 to March 2008

• Responsible for independently measuring, layouts blue print, Compounds for production, placing material in machine

• Soldered and assembled package sets for QC inspection

• Maintained all appropriate training in safety and OSHA as required. Dialysis Technician

DaVita Dialysis Tech Crozier Hospital-Chester, PA

December 2001 to February 2006

Dialysis Tech:

• Process patient vital signs, monitor blood chemistry to insure proper waste product elimination

• Patient observation and history gathering

Filed proper medical records for insurance collection

• Assisted in psychological analysis with social interactions. Dialysis Technician

DaVita Dialysis Tech Crozier Hospital-Chester, PA

December 2001 to February 2006

Dialysis Tech:

• Process patient vital signs, monitor blood chemistry to insure proper waste product elimination

• Patient observation and history gathering

Filed proper medical records for insurance collection

• Assisted in psychological analysis with social interactions. Customer Service Agent

Pitney Bowes, Astra Zeneca-Wilmington, DE

January 2000 to November 2004

• Provided services for customer legal department including payroll information

• Filed legal documents for tax proposals and correspondences

• Maintained claims in all record databases

• Handled mail for billing and organized Fedex packaging. Education

Pharmacology, Nutrition, Medical Terminology, Anatomy, Physiology,Psycho,Social Aspects (Diploma)

Harrison Career Institute-Wilmington, DE

January 2000 to December 2003

Pharmacology, Nutrition, Medical Terminology, Anatomy, Physiology,Psycho,Social Aspects (Certification)

Harrison Career Institute-Wilmington, DE

January 2000 to December 2003

Business (High School Diploma)

Chester High School-Chester, PA

January 1975 to December 1978

Business (High School Diploma)

Chester High School-Chester, PA

1975 to 1978

Associate's degree

Bachelor's degree

Skills

• Heavy lifting

• Customer inquiry handling

• Microsoft Access

• Hair Threading

• Hospitality Experience

• Kronos

• Hospital experience

• Benefits Administration

• Receptionist experience within hospitality industry

• Cash Handling

• Receptionist

• Teamwork

• Microsoft

• Pallet Jack Experience

• Computer operation

• Microsoft Office

• Childcare

• Outlook

• Medical administrative support

• Degreasing cleaning chemicals

• Disinfectant cleaning chemicals

• Customer support

• Industrial equipment repair

• Phone call management

• Spreadsheet charts

• Administrative experience

• Root cause analysis

• Technical writing

• Providing product information

• SharePoint

• Team Management

• Administrative experience within finance industry

• Industrial Electrician Experience

• Medical Terminology

• Conflict Management

• Clerical Experience

• Management

• Corrections facility medical clinic

• Yardi

• Office management

• Sales Experience

• Property management

• Software troubleshooting

• Construction Experience

• ICD-9

• Project management

• Phone etiquette

• Customer Service Skills

• Interpersonal communication

• Retail Management

• Analysis skills

• Negotiation

• Supervising Experience

• LIHTC

• Retail sales

• Manufacturing

• Dialysis

• Account Management

• Clerical

• Office Experience

• Press Brake Machine

• Phone answering

• Microsoft Powerpoint

• Excel

• Medical terminology

• Order assistance

• Microsoft Outlook

• Cleaning - Cleaning experience (More than 20 years)

• Data cleaning

• Mopping

• Problem-solving

• Industrial properties

• Microsoft Excel

• Custodial experience

• All-purpose cleaning chemicals

• Administrative experience within healthcare

• Patient service

• Spreadsheet conditional formatting

• Handling customer inquiries

• Office building cleaning experience

• Microsoft Word

• Word Processing

• Machine operation - Machine operation experience (6-10 years)

• Facilities Maintenance

• Phone communication

• Medical records

• Quality inspection

• EMR Systems

• Greeting customers

• Oracle

• Customer service

• Fair Housing regulations

• Driving

• Social work

• Presentation preparation

• Order entry

• Vital signs

• Carpet cleaning chemicals

• Fabrication

• Time Management

• Dusting

• Data Entry

• Window cleaning

• Welding

• Written communication

• Clerical experience

• Schedule Management

• Productivity software

• Risk Management

• Inventory

• Documentation review

• Cooking

• Cash register

• Anatomy knowledge

• CRM system proficiency

• Microsoft Project

• Phone inquiries

• Record keeping

• Zendesk

• Billing

• Restaurant Experience

• Data Collection

• Basic Math

• Electrical Experience

• Calibration

• Warehouse management system

• Windows

• Employee relationship building

• Scheduling

• Hotel cleaning experience

• Commercial Driving

• Spreadsheet data validation

• Scanning

• Hospital cleaning experience

• Ethernet

• Climbing

• Forklift

• Mentoring

• Filing

• Classroom Management

• Electrical assembly

• Educational institution cleaning experience

• SQL

• Front Desk

• Project Scheduling

• Adults

• Administrative experience within retail industry

• Technical Proficiency

• Organizational Skills

• Photocopying

• Kitchen Experience

• Vacuuming

• Administrative experience within education industry

• Customer complaint resolution

• Mechanical Knowledge

• Dietary Aide Experience

• Managed Care

• Delivery Driver Experience

• Caregiving

• English

• Roll Off Truck

• Account reconciliation

• Final Cut Pro

• Microsoft Publisher

• Food Service

• Demand planning

• Computer Literacy

• Hospitality

• Patient observation

• Leadership

• Information management

• Low Voltage

• CGMP

Certifications and Licenses

First Aid Certification

CPR Certification

CRNA

RMA

Passenger Endorsement

IV Certification

Driver's License

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