Hardworking Customer-Driven Professional Seeking Growth
Resume:
Diana Garza
El Paso, TX ****7
***************@*****.***
To find an opportunity that will allow me to demonstrate that I am a hard working individual who is anxious to increase my knowledge, thereby becoming an asset to the company.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bus Monitor
SISD Transportation Department - El Paso, TX
November 2015 to Present
Maintain order among pupils during trips to ensure safety. Monitor behaviors of the students and report attendance or write incident reports foe the dispatch coordinator .. Home Care Provider
Valor, Zinnia and Honor Personal HomeCare Agency - El Paso, TX April 2010 to November 2015
2015 Assist the elderly, convalescents, or persons with disabilities with daily living activities at the person's home or in a care facility. Duties performed at a place of residence may include keeping house
(making beds, doing laundry, washing dishes) and preparing meals. May provide assistance at non- residential care facilities. May advise families, the elderly, convalescents, and persons with disabilities regarding such things as nutrition, cleanliness, and household activities. Customer Service Representative
Dish Network - El Paso, TX
July 2013 to September 2014
Temporary contracts working with extensive clients at the Texas Human Services, State Center and City Commission.
Retail Sales
Walmart - El Paso, TX
July 2013 to March 2014
Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Pack customer purchases in bags or cartons. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles. Clerk
Texas Human Services - El Paso, TX
July 2011 to July 2013
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders. and address complaints.
Supervisor
Action Quality Paint and Body - Albuquerque, NM
April 2008 to July 2011
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Greet visitors and determine whether they should be given access to specific individuals. Perform general office duties, such as ordering supplies maintaining records management database systems, and performing basic bookkeeping work. File and retrieve corporate documents, records, and reports.
Pre Kinder Teacher
Youth Development Incorporated - Albuquerque, NM
December 1999 to April 2008
Instruct students individually and in groups, adapting teaching methods to meet students' varying needs and interests. Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills. Establish and enforce rules for behavior, and policies and procedures to maintain order among students. Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play. Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians. and child development specialists.
Education
Bachelors Degree in Bilingual Education
The University of Texas - El Paso, TX
January 1995 to December 1999
Skills
• Typing Speed: 45 Words Per Minute Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook
• Thunderbird
• etc) Intemet Browser (Internet Explorer
• Firefox
• etc) Peripheral Devices (Scanners
• Printers
• etc) Personal Computers Presentation Software (PowerPoint
• Flash
• etc)
• Spreadsheet Software (Calc
• Excel
• etc) Word Processing Software (Word
• WordPerfect
• etc)
• Clerical Experience
• Bookkeeping
• Food Preparation
• Laundry
• Developmental Disabilities Experience
• Meal Preparation
• Personal Assistant Experience
• Caregiving
• Human Resources
• Home Care
• Bus Driving
• Administrative Experience
• Special Education
• English
• Records Management
• Microsoft Excel
• Conflict Management
• Microsoft Word
• Microsoft Powerpoint
• Time Management
• Office Experience
• Salesforce
• Customer Service
• Office Management
• Teaching
• Special Needs
• Autism Experience
• Payroll
• Event Planning
• Management
• Classroom Management
• Experience with Children
• Childcare
• Tutoring
• Cleaning Experience
Languages
• Spanish - Expert
Certifications and Licenses
Child Development Associate Certification
First Aid Certification
Food Handler Certification
Assessments
Project timeline management — Completed
July 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Case management & social work — Familiar
February 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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