Customer Service Leader with 4 5 Years Experience
Resume:
David Richards
Butte, MT *****
************@*****.***
Professional Summary
I work for children's humanitarian services now and I've been working there for 4 years I have been the manager and we had an office and we hired a bunch of people but I'm looking for something else Work Experience
Hiring Manager
Children's Humanitarian Services-Butte, MO
February 2022 to Present
I was working for children's humanitarian services doing donations for kids that are struggling families and I still work for the company but I want out of the job as soon as possible Call Center Agent
Clear insights-Pocatello, ID
February 2018 to June 2022
I used to work for clear insights and I was number one on production and productivity for 3 years and I found another job
Call Center Agent
Bennett research-Pocatello, ID
August 2015 to May 2018
I work for brunette research for 3 years I was number one in production and productivity and I was one of the best employees they have had
Dishwasher, Janitorial, Holding a Sign, Amy's Kitchens Employment solutions-Pocatello, ID
March 2014 to August 2017
I used to work for employment solutions I used to go out on jobs and do dishwasher jobs for the college in Pocatello Idaho also holding a sign anywhere they asked me Walmart anywhere else work for Amy's kitchen and did janitorial skills for the college and I was really good at my job I had nobody complained Janitorial and Holding Sign
Express personal-Pocatello, ID
March 2014 to April 2015
I used to work for Express personnel in Pocatello Idaho and I used to do janitorial skills and holding a sign for car dealerships and I was really good at my job Janitorial
Kellermyer services-Butte, MO
March 2010 to July 2014
I used to work for janitorial services in Butte Montana and I used to clean and scrubbing wax Safeway and Kmart on graveyard shift and I was always awesome at my job Janitorial
Walgreens-Butte, MO
October 2011 to March 2014
I used to work for Walgreens and I used to clean their bathrooms clean the lobby sweep the floors mop the floors scrub their floors with a machine for two and a half years and also work for Hastings movie store and did carpentry and waxing floors
Janitorial, Dishwasher
Worker's now-Butte, MO
November 2008 to March 2011
I used to work for workers now and I used to do janitorial skills and dishwasher skills for silver House mental health services in November of 2008
Sign holding janitorial services sales services call center services I worked for Burnett research, clear insights and now children's humanitarian services Skills
• Data entry
• Client presentation leadership
• Industry journals for market research
• Supervising experience
• Market research within healthcare industry
• Marketing controlled experiments research
• Phone etiquette
• Public relations
• Organizational skills
• Marketing analytics
• HubSpot
• Call center
• Shift management
• Marketing online analytics
• Experimental research
• Communication skills
• Direct marketing
• Microsoft Word
• Decision Making Time Management Persuasive Speaking Active Listening Multitasking Safe Food Handling Cash Management
Conflict Resolution
• Market analysis
• Qualitative research
• Data storytelling
• Technical sales
• Branding
• Business intelligence
• Quantitative research
• Marketing company internal data
• Reporting and dashboarding tools
• Cash handling
• News articles for market research
• Investment reports
• Typing
• Survey research
• Customer segmentation
• Spanish
• Data collection
• Market research - Market research experience (6-10 years)
• Research data analysis
• Digital marketing
• B2B
• Analysis skills
• Statistical analysis for research
• Market research reports
• English
• Computer skills
• Relationship management
• Outside sales
• Marketing
• Customer service
• Market research within telecommunications industry
• Market research within energy industry
• Data interpretation
• Survey design
• Pricing
• Sales forecasting reporting
• Market analysis reporting
• A/B testing
• Nielsen
• Attribution modeling
• Food service
• Market research within manufacturing industry
• Product demos
• Google Analytics
• Management
• Research budget management
• Marketing research interviews
• Government websites for market research
• Primary market research
• Statistics
• Secondary market research
• Market research within automotive industry
• Microsoft Excel
• Sales
• Time management
• Project management
• Leadership
• Research
• Account management
• Marketing focus groups
• Bilingual
• Market research databases
• Social listening
• Research papers
• Campaign performance reporting
• Microsoft Office
• Power BI
• Web analytics reporting
• Customer segmentation reporting
• Managing market analysis projects - Market analysis projects managed simultaneously (1-2 projects)
• Team management
• Food safety
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