Administrative Assistant with 15+ Years Executive Support Experience

Highly organized and detail-oriented Administrative Assistant with 15+ years of experience supporting executives in fast-paced environments. Skilled in managing complex calendars, planning events, and providing exceptional customer service.

Customer Relations - Co-owner Pannon Technologies Group Temple, PA July 2002 – Current

• Greeting Customers on the phone and in person

• Meeting Customers in person for estimates and for billing issues.

• Accept and process customer payments in cash, credit cards, and checks while checking validity.

• Acknowledge and resolve customer problems quickly and efficiently.

• Contact existing and new customers to evaluate their needs and explain how certain products/services are useful to them.

• Identify prospective customers through use of business directories, conferences, trade shows and by following existing clients' leads.

Owner - Manager Sunshine Cleaning and Organizing Temple, PA May 2014 - September 2018

• Meeting Customers in person for estimates and for quality control check-ups.

• Accepted and processed customer payments in cash, credit cards and checks while checking validity.

• Assisted new and existing clients in understanding their available options and helping them select the right services for their needs.

• Effectively communicated with employees to ensure complete care of customers.

• Fulfilled administrative duties and traveled to clients' houses for estimates and follow-ups.

Part-time Barista Borders Cafe Reading, PA July 2010 - July 2011

• Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

• Cleaned and sanitized work areas, utensils, or equipment, and seating areas

• Checked temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

• Described menu items to customers and suggested products that might appeal to them.

• Ordered, received, and stocked supplies and retail products.

• Worked with a team of employees.

Regulatory Compliance Customer Service Representative UGI Reading, PA November 2000 - June 2002

• Acknowledged customer issues and resolved their problems quickly and efficiently.

• Collaborated with colleagues in my department, as well as with the PUC.

• Fulfilled administrative duties.

• Greeted customers and offered them assistance where possible.

EDUCATION

B.S. in Nutrition June 1994

Semmelweis University Faculty of Health Sciences, Budapest, Hungary

High School Diploma/Nursing Degree June 1991

Kanizsay Dorottya Medical High School, Budapest, Hungary

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