Certified Nurse Assistant with 19+ Years Experience
Resume:
CHRISTIE DENISE
JACKSON
CERTIFIED NURSE ASSISTANT
HOUSTON TX
***************@*****.***
CERTIFIED NURSE ASSISTANT with 19+ years of hands-on experience delivering resident-centered care in long-term and transitional settings. Strong skills in geriatric care, healthcare documentation, mobility support, and safety-focused interventions that reduce incidents and improve discharge readiness. Collaborates effectively with nursing teams, mentors peers in safe-lift and de-escalation techniques, and applies precise observation and reporting to support timely clinical decisions and continuity of care. Employment history
2025 - Present
CERTIFIED NURSE ASSISTANT/CAREGIVER
SHIFTKEY at HOUSTON TX
Aug 2024 - Present
CERTIFIED NURSE ASSISTANT
PARADIGM AT FIRST COLONY at Houston TX
Nov 2023 - Dec 2024
CNA
HOUSTON TRANSITIONAL CARE at HOUSTON TX
Performs targeted observations of vital signs and behavior trends, translating findings into concise reports that guide timely clinical decisions. Conducts focused mobility sessions and documents progress to restore patient independence, producing measurable functional gains and smoother discharge planning. Implements standardized safety checks for high-risk activities, reducing procedural errors and strengthening staff confidence during urgent situations. Tracks symptom and vital patterns to flag deviations early, enabling prompt clinician review and more timely treatment adjustments. Introduces concise bedside protocols that streamline routine care steps, improving workflow continuity and reducing delays in patient support. Conducts systematic patient assessments to identify care gaps, initiating targeted interventions that produce noticeable functional progress. Monitors medication rounds and flags inconsistencies for nurse review, preventing administration errors and safeguarding patient outcomes. Anticipates patient needs through proactive rounds, resolving comfort issues quickly and strengthening patient satisfaction and trust. Managed timely toileting and ADL assistance using prioritized rounds, improving routine completion rates and enhancing resident comfort. Advocated for resident-centered comfort measures during rounds, strengthening family trust and reinforcing personalized care decisions. Reviewed resident care patterns to identify recurring needs, proposing workflow adjustments that yielded noticeable reductions in response delays. Documented daily observations and care adjustments with clear, time-stamped notes to preserve treatment continuity and inform nursing handovers. Mentored peer CNAs on de-escalation and safe-lift methods, enhancing team confidence and sustaining consistent care during high-acuity shifts. Designed bedside mobility plans that reduced transfer-related delays and improved resident participation using individualized pacing and assistive techniques. Conducted focused skin and mobility assessments and adjusted care plans accordingly, preventing complications and maintaining resident dignity. Introduced resident-centered bedside engagement practices that increased participation in routines and strengthened family confidence in care plans. Developed patient-specific positioning and assistive strategies to minimize transfer pauses and encourage active resident involvement. Managed timely reporting of behavioral or clinical changes to providers, enabling prompt interventions and contributing to steadier resident status. Monitored vital signs and behavioral trends, flagging anomalies and coordinating with nursing staff to adjust care plans for better resident stability. Mentored float staff on facility protocols and bedside safety techniques, fostering confidence and consistent care delivery during high-volume periods. Maintained precise daily documentation of hygiene, intake, and mobility status to ensure regulatory compliance and inform clinical decision-making. Managed timely incident reporting and follow-up actions, enabling faster corrective measures and contributing to safer resident outcomes. Advocated for resident preferences during care planning meetings, securing individualized adjustments that improved comfort and cooperation. Mar 2023 - Oct 2023
CAREGIVER/CNA
ABBY SENIOR LIVING at HOUSTON TX
May 2022 - Oct 2023
CAREGIVER
BELMONT VILLAGE SENIOR LIVING at HOUSTON TX
Nov 2021 - Aug 2022
PATIENT SITTER
WESTFIELD CORPORATION SERVICES at HOUSTON TX
Jan 2007 - Aug 2009
CERTIFIED NURSE ASSISTANT
SEVEN ACERS SENIOR CARE LIVING at HOUSTON TX
Designed personalized daily care routines that integrate resident preferences and clinical goals, improving comfort and encouraging sustained participation in activities. Administered prescribed care tasks and documented responses promptly, enabling clearer care decisions and supporting continuity across shifts. Facilitated shift handovers with concise condition summaries and care priorities, reducing miscommunication and ensuring timely follow-through by nursing staff. Conducted systematic skin and mobility observations each shift, escalating notable changes to clinicians to prompt early interventions and prevent complications. Assessed resident pain levels using structured tools and adjusted care approaches with the team, producing noticeable improvements in comfort and activity tolerance. Introduced small environmental adjustments and pacing strategies during ADLs to minimize agitation and streamline care delivery, yielding steadier daily routines. Mentored new aides on safe transfer methods and dementia communication, improving team competence and sustaining quality care delivery. Introduces personalized activity cues based on resident preferences to boost engagement and promote calmer mealtimes, improving daily participation and routine stability. Maintains concise incident and behavior records to reveal patterns, guiding targeted care-plan revisions and enabling consistent clinician decision-making. Performs systematic environmental checks and applies practical modifications to eliminate hazards, producing noticeable improvements in resident safety and comfort. Documents behavioral incidents with clear context and follow-up actions to inform care-plan updates, enabling consistent clinical decisions and smoother shift transitions. Tracks patterns in resident responses to interventions, synthesizing observations to recommend targeted strategies that improve individualized care effectiveness. Provides empathetic companionship and encouragement during activities and personal care, fostering trust and supporting residents’ emotional well-being. Implemented targeted environmental adjustments after safety audits, reducing trip and fall risks and creating a more comfortable, accessible living space for residents. Delivered one-on-one emotional support during personal care and activities, building trust that strengthened resident cooperation and eased daily routines. Monitored resident responses to interventions and synthesized patterns into actionable recommendations, informing care-plan updates and improving individualized outcomes.
Documented behavioral patterns and intervention outcomes in concise reports, enabling clearer provider decisions and more targeted updates to care plans. Delivered consistent one-on-one presence during crisis episodes, using progressive de-escalation and calming strategies to protect patient dignity and enable clinical procedures.
Monitored real-time patient cues to adapt observation levels and promptly escalate safety concerns to clinicians, reducing unresolved incidents and improving response accuracy.
Coordinated sitter workflows to reduce overlap and fill coverage gaps, resulting in steadier observation continuity and more efficient use of staffing resources. Initiated proactive observation rounds to anticipate patient needs, reducing agitation incidents and supporting smoother clinical workflows. Analyzed incident patterns and adjusted monitoring tactics to improve detection of escalation signs, yielding more timely clinician notifications. Mentored peers on empathetic engagement techniques during long shifts, strengthening team resilience and sustaining consistent patient rapport. Partnered with interdisciplinary staff to realign sitter placement during peak census, improving supervision efficiency and patient safety. Maintained clear, time-stamped incident summaries and behavior logs to preserve treatment continuity and give clinicians concise, actionable updates. Redesigned resident engagement activities using small-group formats to boost participation and observable mood improvements across daily shifts. Provided hands-on assistance with ADLs while coaching residents in adaptive strategies, fostering greater independence and consistent dignity in care routines. Conducted thorough skin and wound inspections during rounds, escalating concerns and coordinating care plans to prevent complications and preserve skin integrity. Monitored trends in sleep, appetite, and behavior to identify triggers, then recommended schedule adjustments that produced noticeable reductions in nighttime disturbances. Managed accurate documentation of intake, output and incidents, streamlining reporting so clinical teams could enact timely interventions and maintain resident safety. Mentored new CNAs on charting best practices and bedside techniques, improving team reliability and ensuring consistent resident support during peak hours. Performed precise intake/output and vitals tracking with immediate flagging of anomalies, facilitating faster clinician responses and preserving resident safety. Enforced infection-control protocols during daily care and supervised adherence among staff, maintaining a hygienic environment and protecting vulnerable residents. Oct 2011 - Nov 2013
CAREGIVER
FOUR J COMMUNITY LIVING CENTER at HOUSTON TX
Feb 2015 - Mar 2018
CAREGIVER
DEANS PROFERSIONAL SERVICES AGENCY at HOUSTON TX
Mar 2020 - May 2022
CAREGIVER
FAMILY TREE at HOUSTON TX
Skills
Healthcare Documentation
Experienced
Critical Thinking Time Management Conflict Resolution Patient Advocacy Emergency Response Team Collaboration Mobility Assistance Infection Control Basic Life Support Nutrition Support Geriatric Care Teamwork Problem solving Flexibility Communication skills Attention to detail Leadership
Education
Jun 2009
HIGH SCHOOL DIPLOMA
ADISON HIGH SCHOOL at HOUSTON TX {ONLINE CLASS}
Provided personal care and medication assistance to residents, improving daily well-being and adherence to care plans. Initiate personalized care plans focused on functional goals, coordinating interventions that drive measurable progress in resident independence and quality of life. Assist with transfers and mobility using safe techniques and adaptive aids, reducing fall risk and promoting resident confidence during daily activities. Track and analyze daily behavior and health observations, flagging trends for clinical teams to refine treatment and prevent recurrent incidents. Partner with families and therapists to align home and facility routines, improving continuity of care and strengthening stakeholder trust. Maintain precise care logs and handover notes at shift change, ensuring medication continuity and clear communication across multidisciplinary shifts. Respond to acute needs with calm crisis management and timely escalation, protecting resident safety while securing prompt clinical follow-up. Introduce cueing strategies and simple task adaptations to boost residents' ADL participation, producing steady gains in autonomy and engagement. Managed safe transfer techniques and mobility assistance to maintain resident stability, lowering incident recurrence and sustaining functional mobility. Provided daily personal care and medication reminders for elderly clients, improving adherence and comfort. Assisted with mobility and transfers using safe techniques, reducing fall incidents and caregiver strain. Coordinated appointments and communicated with healthcare professionals to ensure timely care. Prepared nutritious meals and managed dietary needs, supporting improved patient energy and recovery. Maintained detailed care notes and reports to track condition changes and inform treatment decisions. Maintained precise daily logs and incident reports to ensure continuity of care and support timely clinical review and decision-making. Assessed resident needs and adjusted care plans to improve daily stability and enable more predictable outcomes through targeted observations and follow-up. Delivered compassionate personal care and dignity-preserving assistance that enhanced client comfort and fostered family confidence. Monitored vital signs and documented trends to flag concerns early, enabling timely care adjustments and clearer clinical handoffs. Maintained accurate care logs and incident summaries to support continuity, streamline shift transitions, and inform care-plan updates. Partnered with therapists to adapt home exercises into routines, promoting safer mobility and reinforcing rehabilitation goals between sessions. Anticipated daily needs and proactively arranged resources, reducing delays in care delivery and improving overall client satisfaction. Provided daily personal care and medication reminders for elderly clients, improving adherence and comfort during Mar 2020 - May 2022. Provides compassionate ADL support with dignity-focused coaching, increasing client independence and reducing reliance on staff during busier shifts. Records detailed care notes and behavioral observations after each shift to preserve clinical history and enable timely, informed care adjustments. Monitors environmental triggers and behavior patterns to design targeted interventions, leading to more predictable routines and fewer disruptions. Performs safe transfer and mobility assistance using assessment-based methods to enhance client autonomy while lowering fall risk. Facilitated safe mobility strategies during outings by adapting transfer techniques to environments, lowering incident risk and preserving client independence. Documented progressive care plans and behavioral responses after shifts, enabling quicker adjustments and clearer handovers between staff. Managed household routines and nutrition planning to stabilize daily structure, contributing to steadier sleep patterns and reduced midday confusion. Built trusting rapport with clients and families through consistent communication and empathy, strengthening care adherence and satisfaction. Hobbies
COMMUNICATION-ACTIVE LISTENING,VERBAL AND WRITTEN AND PUBLIC SPEAKING. TEAMWORK: MENTORING AND Collaboration. ADAPTABILITY: ABILITY TO LEARN QUICKLY.
Languages
ENGLISH
Highly proficient
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