Multifaceted Hospitality and Finance Professional

MATTHEW MARTIN

Champlin, Minnesota

612-***-**** · *******.*.******@*******.***

While most recently I’ve been focused professionally within the financial industry; my education and initial career focus have made me excited to pursue opportunities back in the hospitality industry. I have an excellent work ethic, I’m professionally trained, but best yet also have a personal passion for preparing top-notch and imaginable menus and leading a successful kitchen.

EDUCATION

B.S., RESTAURANT MANAGEMENT, MINNESOTA STATE UNIVERSITY AT MOORHEAD HOTEL AND RESTAURANT EXPERIENCE

TCF BANK STADIUM (via Aramark) 2018 - 2019

Executive Contract Chef

ALPHA GAMMA DELTA SORORITY 2019

Executive Contract Chef

OUTBACK STEAKHOUSE 1999

Assistant General Manager

BEARPATH GOLF AND COUNTRY CLUB 1997-1999

Assistant Food and Beverage Manager/Bar Manager

MENDAKOTA COUNTRY CLUB 1995-1997

Dining Room Manager

DOUBLEWOOD INN AND CONFERENCE CENTER 1992-1995

Manager, Security Guard, Bartender, Restaurant and Banquet Cook FINANCIAL EXPERIENCE 2000-PRESENT

Banker II & Licensed Notary

TruStone Financial Credit Union – Maple Grove

June 2024 - present

Build rapport with customers during the service and sales of deposit products, loan products, and convenient services.

Process financial inquiries, account openings, loan originations, loan closings, loan disbursements, service requests, and transactions.

Secure credit union assets, balances transactions, and complete necessary reports.

Offer excellent customer service to all customers. 2

Mortgage Consultant

Team USA Mortgage

Mutual of Omaha Mortgage

AAG

September 2019 – June 2024

• Entrepreneurial strengths in sales, product education, marketing, origination, and exceptional customer management and service.

• Consult with clients and their families face-to-face.

• Review financial, investment assets, and bank statements; keeping information secure and confidential.

• Review appraisals, deeds, and title.

• Work closely with bankers, title companies, mortgage underwriters, trust and estate attorneys, and CPAs.

• Offer strategic coaching on retirement home equity options with clients and financial advisors.

• Educate financial advisors on options to incorporate home equity into their clients’ retirement income plan.

• Manage the process of contractor bids and estimates such as roof inspections, mold mitigations, etc.

• Schedule/participate in all closing activities.

Branch Manager

American National Bank of Minnesota – Elk River

January 2019 – September 2019 (bank location closed)

• Conduct all bank operation responsibilities including: o Manage lending in bank and introduce the HECM loan process to company. o Supervise delinquent accounts and discuss payment options. o Network with community to build our brand and contribute to the bank’s visibility. o Develop staff with inspirational leadership.

o Organize employee schedules in order to meet bank’s proper coverage. o Complete opening and closing procedures for the bank. o Balance teller cash drawers and follow vault protocol. o Offer impeccable customer service to all clients of the bank. Mortgage Consultant

Retirement Funding Solutions a Mutual of Omaha Company 2015-2019 Security One Lending 2012-2015

Mortgages Unlimited, Inc. 2009-2012

Wells Fargo Home Mortgage (Sales Supervisor the last 3 years) 2001-2009 Personal Banker

Wells Fargo Bank

1999-2000

Assisted customers with their financial needs and concerns while delivering exceptional customer service. Was promoted to the Mortgage Sales Team in 2001.

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