Administrative Specialist & Virtual Assistant Extraordinaire

SHERRY ANNE CHUA

ADMINISTRATIVE ASSISTANT EXECUTIVE SUPPORT REAL ESTATE OPERATIONS & CLIENT COORDINATION

PROFESSIONAL SUMMARY

Administrative Assistant with several years of experience providing executive support, managing daily operations, and coordinating client communications. Highly organized, detail-oriented, and dependable in fast-paced environments. Strong background in real estate support, CRM management, client coordination, and administrative operations.

WORK EXPERIENCE

Real Estate Virtual Assistant

Vivid Marketing, Canada October 2023 – December 2025

●Managed and created engaging social media content to promote real estate listings

●Designed marketing materials (posters and flyers) for listed and sold properties

●Maintained and updated property listings across multiple platforms

●Prepared, organized, and submitted necessary documentation

●Provided administrative support to ensure smooth daily operations

Erika Kullberg Campaign (Project-Based)

Erika Kullberg, Dubai June 2018 – December 2021

●Moderated Facebook community interactions

●Handled email correspondence

●Provided chat support to members

●Verified and checked member subscriptions

Executive Assistant Intern (ProVA) November 2023

●Managed email, calendar, files, events, and meeting coordination

●Maintained strict confidentiality of sensitive information

●Utilized project management and productivity tools to support operations

Bookkeeping Intern

Digital Bytes Financial Services October 2023

●Assisted in handling client financial transactions

●Maintained accurate financial records with strong attention to detail

●Supported bookkeeping tasks in compliance with financial regulations

●Applied problem-solving skills to resolve discrepancies

Telemarketer

Medicare Solutions January 2022 – September 2023

●Handled high-volume outbound calls to prospective Medicare clients

●Verified insurance eligibility for seniors approaching age 65

●Set and confirmed appointments for licensed insurance agents

●Followed compliance and call-handling guidelines

Admin Assistant

Innovate Online August 2021 – December 2021

●Performed ad hoc administrative tasks to support daily operations

●Assisted with link building

●Updated and maintained monthly client reports

●Organized files and documentation for efficiency and accuracy

DM Appointment Setter

Call Star September 2020 – March 2021

●Conducted outreach to potential clients via Instagram and Facebook messaging

●Booked and managed appointments efficiently using Calendly

●Tracked lead interactions and ensured timely follow-ups

Real Estate Virtual Assistant

Table 9 Media November 2020 – December 2021

●Conducted outbound calls via GoHighLevel CRM to increase lead engagement

●Scheduled appointments

●Created social media posts to promote property listings

●Designed marketing materials for posters and flyers

●Executed email marketing campaigns

●Published listings on social media platforms

Telemarketer

Senior Solutions July 2018 – October 2020

●Conducted outbound calls to seniors turning 65 regarding insurance options

●Verified eligibility for Medicare plans

●Scheduled appointments for consultations

Telemarketer

American Insurance Benefits April 2017 – June 2018

●Engaged potential clients and answered service-related inquiries

●Set and confirmed appointments for licensed insurance agents

Technical Support Representative

Teletech December 2009 – August 2013

●Resolved ADSL and wireless internet connection issues

●Assisted customers in setting up internet services and configuring devices

●Provided clear technical guidance to ensure proper installation and connectivity

EDUCATION

Bachelor of Science in Commerce

Major in Management Information Systems

University of St. La Salle Graduated: 2004

SKILLS TOOLS

●Calendar Management, Email Handling, Document Preparation and Reporting, Appointment Setting

●Google Suite, Microsoft Office, QuickBooks, GoHighLevel, Slack, Project Management Tools (Monday.com, Asana, Trello)

CERTIFICATIONS

●NDIS VA Training Certification

●NDIS Commission Modular Courses Completion

●Social Media Management Certification – ProVA Philippines

●Executive Assistant Certification – ProVA Philippines

●Bookkeeping & QuickBooks Certification – ProVA Philippines

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