Licensed Property Management Leader with 20+ Years Experience

Jeyza Cartagena

407-***-**** ️ *****.*********@*****.***

Objective

Accomplished Regional Property Manager with extensive experience overseeing multi-site operations, financial performance, staff development, and resident satisfaction. Seeking to contribute leadership, strategic planning, and operational expertise to a forward-thinking organization.

Professional Summary

20+ years of progressive leadership in property management, including regional oversight of 10+ communities.

Skilled in budgeting, financial reporting, and variance analysis with a proven track record of driving NOI growth.

Experienced in staff recruitment, coaching, and performance management to ensure operational excellence.

I am proficient in Yardi, OneSite, RealPage, MRI, RentCafe, Eliese AI, Gaby, Loft and Microsoft Office Suite.

Strong background in compliance, audits, renovations, and large-scale capital projects.

Certified Notary Public.

Professional Experience

Gateway Management – Regional Manager (Portfolio of 9 Properties)

September 2024 – Present

Oversee operations for 9 properties within the regional portfolio, ensuring occupancy, retention, and financial performance goals are consistently met.

Provide leadership, training, and coaching to property managers and on-site teams to maximize efficiency and productivity.

Analyze and present financials, including budgets and variance reports, to ownership and senior leadership.

Implement operational strategies to increase NOI while maintaining resident satisfaction.

Ensure compliance with all safety, health, and regulatory standards across the portfolio.

Dasmen Residential (Florida Region – Portfolio of 10 Communities) – Regional Manager

August 2018 – 2023

Oversaw operations for 10 communities across Florida, managing budgets, staffing, marketing, and resident relations.

Increased occupancy and revenue through targeted leasing and retention initiatives.

Trained and developed on-site teams, improving efficiency and reducing turnover.

Collaborated with marketing to execute large-scale resident events and community engagement programs.

Ensured compliance with state and federal regulations across all properties.

Successfully maximized NOI through expense controls and operational improvements.

Anchor Investment – Community Manager / Regional Director of Renovations

December 2015 – 2018

Managed day-to-day operations for multiple properties while overseeing regional renovation projects.

Controlled budgets, reviewed financial reports, and ensured collections and reporting accuracy.

Conducted market surveys and implemented marketing strategies to maintain occupancy.

Directed internal audits and compliance reviews to ensure adherence to company standards.

Avesta Winter Park (400 Units) – Community Manager / Assistant Manager / Renovation Specialist

June 2014 – December 2015

Drove leasing and marketing strategies to achieve occupancy goals.

Supervised leasing staff and oversaw daily operations.

Managed inspections, retention programs, and renovation projects.

Atlantic Pacific Management (375 Units, Tax Credit) – Property Manager

December 2012 – July 2014

Managed budget planning, variance reporting, and tax-credit compliance.

Implemented resident programs to increase retention and community engagement.

Directed leasing operations, renewals, and compliance with regulatory requirements.

Forest Properties (300 Units) – Assistant Manager

June 2005 – May 2012

Supported financial and operational management for a large multifamily community.

Oversaw leasing, renewals, and marketing campaigns.

Gables Residential (559 Units) – Senior Leasing Specialist

2000 – May 2005

Managed leasing, renewals, and HUD/Section 8 compliance.

Coordinated resident events and maintained vendor partnerships.

Skills

Operations Leadership: Multi-site management, team development, staff training, and compliance.

Financial Management: Budgeting, forecasting, variance reporting, and NOI growth strategies.

Technical Proficiency: Yardi, OneSite, RealPage, MRI, RentCafe, Microsoft Office Suite.

Special Expertise: Renovations, vendor management, audits, tax credit compliance, resident retention programs.

References

Available upon request.

Availability

Open to interview at any time.

Awards & Recognition

Regional Manager of the Year – Dasmen Residential

Assistant Manager of the Year (Nominee) – AAGO (Apartment Association of Greater Orlando), Avesta

Manager of the Year (Nominee) – AAGO (Apartment Association of Greater Orlando), Avesta

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