Air Traffic Controller and Aviation Safety Leader

LETTITIA CLARKE

347-***-**** **** Skyline Drive Fort Lee, NJ 07024

WWW: https://www.linkedin.com/in/lettitia-c-90142541-Email ********.******@*****.*** Summary

Seasoned Air Traffic Controller with over 10 years of U.S. Army service and FAA Academy graduate. Demonstrated proficiency in landing, takeoff, navigation, and emergency protocols within high-traffic environments. Expertise in airspace analysis, safety audits, and advanced aviation technologies, consistently enhancing efficiency, compliance, and safety. Effective communicator and leader, skilled at inspiring teams and partnering with federal agencies to drive aviation innovation.

Skills

● Airspace analysis

● Safety audits

● Flight operations coordination

● Vertiport requirements

● Compliance management

● FAA TARGETS, Instrument Approach Procedures, IFR Route Design

● Safety Management Systems (SMS), IS-BAO, FSIMs DCTs, Audits

● Advance Air Mobility

● Federal research collaboration

● Vendor management

● Shift scheduling

● Stakeholder management

● Coaching and mentoring

● Training, Audit Support, Investigations, Work Process Analysis, Documentation & Certification

● Communication, Team Leadership, Problem-Solving, Decision-Making, Customer Service

● Airspace Integration Strategy

● Operation Leadership

● Remote Work

Experience

Cass Analyst, Compliance and Quality Assurance STS Technical Services 09/2025

●Manage reporting of Service Difficulty Reports to the FAA

●Provide support through a contract to JetBlue

●Coordinate schedules and track actionable items with internal and external auditors

●Present audit findings to leadership

Manager/Lead Wisk Aero - Mountain View, California 06/2022 - 07/2025

●Designed Instrument Approach Plates and IFR routes for remotely piloted aircraft, increasing throughput by 15% and reducing conflict points by 10%.

●Developed simulated Instrument Approach Procedures, achieving a 95% success rate while cutting development time by 20%.

●Led design of vertiport requirements, accelerating partner integration by 30% and enhancing safety by 5%.

●Conducted airspace analysis to identify 25 congestion points, improving utilization by 8%.

●Collaborated with NASA and FAA to enhance simulated air traffic management, boosting capacity by 7%. Aviation Safety Specialist Joby Aero - Marina, California 01/2021 - 06/2022

● Implemented audit program utilizing IS-BAO and FSIMs DCTs, reducing discrepancies by 20%.

●Supervised safety audits and investigations, achieving a 10% decrease in incident rates.

●Led ERP drills with 95% participation, resulting in improved response times of 30%.

●Acted as safety liaison for Commercial Operations and Flight Test teams, enhancing inter-agency response by 25% while reducing ground incidents by 5%.

Lead Flight Operations Coordinator Uber Elevate/UberCopter (Uber) - New York, New York 02/2019 - 01/2021

●Ensured 99% on-time departure rate for Copter Service Plan through effective coordination.

●Reduced safety incidents by 15% by maintaining situational awareness during all flight phases.

●Achieved zero weather-related diversions by closely monitoring weather and NOTAMs.

●Managed flight manifests for 20 daily flights, ensuring operational readiness at all times.

●Trained new hires, resulting in a 30% reduction in onboarding time.

●Enhanced departmental efficiency by 20%, achieving 90% customer satisfaction. STEM- Substitute Teacher New York Department Of Education - Brooklyn, New York 01/2011 - 06/2019

● Implemented classroom management techniques to maintain a positive learning environment.

●Monitored student engagement and participation during lessons and activities.

●Delivered classroom instruction based on established teacher lesson plans. Air Traffic Controller Federal Aviation Administration - Jamaica, New York 01/2010 - 07/2010

●Coordinated air traffic between control centers by issuing landing and takeoff authorizations.

●Adjusted flight trajectories to manage adverse weather and emergency scenarios.

●Monitored weather conditions, navigational charts, and aircraft reports to assess flight progress.

●Alerted airport response personnel to crises, including medical emergencies and emergency landings. Education and Training

California Aeronautical University Bakersfield, CA 07/2023 Master of Science: Aviation Science

Purdue University West Lafayette, IN 12/2018

Bachelor of Science: Psychology

Certifications & Licenses

FAA Mike Monroney Academy Graduate

TARGETS — Terminal Area Route Generation Evaluation and Traffic Simulation (Trained & User) ARGUS PRO — Auditor Course

Mitre (RTCA) — Safety Management System (SMS) Overview Course Awards & Honors

Publications:

Co-Author: Near-Term Urban Air Mobility Use Cases in Dallas-Fort Worth Area- https://ntrs.nasa.gov/api/citations/202********/downloads/20220009944_Verma_TM-UAM_manuscript_final_2.pdf Co-Author: Missed Approach Procedures in Advanced Air Mobility: Conceptual Exploration

#HRJ#9f213d9e-e309-4a1f-91d9-2ddb8bad7f52# -https://ntrs.nasa.gov/api/citations/202********/downloads/AIAA-Aviation_NASA_Wisk_MA_FINAL.pdf

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