Account executive and very outgoing while building relationships

Rochelle Noles

Hugo, MN ***- ***-**** ********@*****.***

WORK EXPERIENCE

FedEx Services, Roseville, MN 2012 - 2021

Senior Sales Account Executive

Consultative Sales Rep of 100+ aligned and prospected customers

Met and exceeded goal attainment – Q1 - 124% - Q2 – 119% and Q3 – 135% and was then over 100% every quarter for goal attainment.

Driven to exceed established Corporate goals

Consistent prospecting and thorough movement through the opportunity cycle to close the business

Negotiate competitive pricing proposals and present to customer for acceptance

Present current business reviews to prepare action plans of forecasted expansion of customers business

Engage with cross-functional teams to secure & onboard new business for the entire FedEx portfolio

Weekly collaboration with FedEx operations through ride along, belt walks, interaction with CPC, managers and drivers

Strategize to leverage the competitive advantages of FedEx to support customers entire supply chain

Worked closely with high level decision makers of companies that I grew strong relationships with over the years.

Probed for new opportunities while finding out more about their pain points and how I could solve the problems for them within our network.

Thomson Reuters, Eagan, MN 2008 - 2012

Sales Representative

Top representative for three out of the six months – 219% new sales and 185% renewals

Developed positive working relationships with our small law firms through daily contact and optimization of available programs to raise subscription business and lower costs for the client Executed constant activity through outbound phone conversations and e-mails with clients to provide positive experiences and properly manage their accounts

Demonstrated online web demonstrations of our online research tool – Westlaw Next as well as print solutions to clients through a needs-based analysis

Building and fostering a working relationship with the field representatives to enhance revenue and business opportunities

Demonstrated excellent adaptability in adjusting to unique customer needs by efficiently analyzing customer’s market and presenting findings to high level attorneys to ensure law firm profitability and efficiency

Subscription Specialist

Have achieved and maintained my individual monthly goals – Quarter 1 = 239%

Earned “Passing the Bar” for 11 out of 12 months –Exceeded 150% every month

Awarded “District Sales Winner” – Highest Attainment to Quota

Awarded “Highest ACV Attainment” in January 2012 – Converting $145,095 in print revenue to contract and attaining 363% to goal

Increase retention of print subscriptions by explaining the benefits

Provided excellent service in a challenging customer facing role

Worked close with sales reps to retain the customer’s business

Converted the customer to an Assured Print Pricing billing plan

Locked in their revenue for either 24-36 months

Sales Executive

Attained, at a minimum assigned pipeline targets & sales quota month after month – Exceeded 130%

Responsible for leveraging consultative experience

Demonstrated the value of our products to decision-makers through informed conversations

Established trusted customer relationships

Experience with demos for Pro Doc - BTS

Strong business acumen

Successful negotiation skills

High level of initiative and self-motivation

Ability to work in a team environment lead

EDUCATION

Bachelor of Science, St. Cloud State University, St. Cloud, MN

Mass Communications with an emphasis in advertising

Language concentration in Spanish

SKILLS

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft Outlook

Zoom

Microsoft Teams

PowerPoint

Soft Pro

Mail Manager

Internet

Web-Ex

SAP

Sales Force

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