Reliable Operations and Customer Service Professional

Jordan Burke

New York, United States, 516-***-****, *****.*****@*******.***

PROFILE Reliable and detail-oriented professional with a strong work ethic and proven ability to manage multiple responsibilities in fast-paced environments. Consistently delivers high-quality work, maintains productivity under pressure, and contributes to efficient team operations. SKILLS Stockroom Organizing

Customer Service

Transportation procedures

Money Handling

Microsoft office

Microsoft Excel

AutoCad

MATLAB programming

EXPERIENCE

Nov 2022 — Present Key Holder, G by Guess Valley Stream, NY

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Opened and closed the store while ensuring all security, cash handling, and operational procedures were followed.

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Assisted the management team with daily store operations, including sales reporting, inventory checks, and visual merchandising.

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Provided excellent customer service by helping customers find products, answering questions, and resolving concerns.

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Supported store management by supervising sales associates during shifts and delegating tasks when needed.

Aug 2023 — Nov 2023 Patient Transporter, Mercy Hospital Rockville Centre, NY

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Safely transported patients between hospital departments including radiology, surgery, and inpatient units.

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Assisted nursing staff with patient movement using wheelchairs, stretchers, and hospital beds.

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Ensured patient comfort, safety, and privacy during transport in accordance with hospital protocols. Jan 2019 — Jun 2019 Stock Room Associate, Keyfood Marketplace Nassau, NY

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Managed daily inventory and restocked grocery items to maintain product availability

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Unloaded delivery trucks and organized merchandise efficiently in the stockroom

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Assisted with inventory tracking and product rotation to reduce waste EDUCATION AND TRAINING

Aug 2022 — Present Bachelor of Technology, New York City College of Technology of The City University of New York

Mechanical Engineering

Sept 2017 — Jun 2021 High School Diploma, High School For Law Enforcement And Public Safety

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