Program Analyst - Federal Fleet Card & Compliance Lead

RaNeshia Smith

Edgewood, MD ***** 910-***-**** *************@*****.***

Education

MASTER’S DEGREE AUGUST 2014 LIBERTY UNIVERSITY

Major: Human Services Counseling: Life Coaching

BACHELOR’S DEGREE MAY 2011 FAYETTEVILLE STATE UNIVERSITY

Major: Sociology *Cum Laude

Experience

Program ANALYST USDA-Office of Property and Environmental management 08/2023-PRESENT

40 HOURS/WEEK

Serves as a Program Analyst for the USDA Office of Property and Environmental Management (OPEM). Managing various administrative and analytical duties in the development, presentation, and execution of OPEMs fleet charge card program. Received three monetary awards for outstanding achievement in the operation of the Fleet Charge Card Administration and the rebuilding of the Fleet Charge Card Program (FCCP) that had no oversight in more than seven years. Formulates Departmental guidance in accordance with Federal Regulations and the OMB Circular A123: A Risk Management Framework for Government Charge Card Program, forecasting potential problems, identifying potential risk, and developing corrective action and/or preventive actions for the 17 subagencies. Aids and makes recommendations for solutions to various stakeholders to improve compliance within their fleet charge card program. Serves as backup requisitioner for the Integrated Acquisition System (IAS) in the absence of Administrative Assistant. Certified Contracting Officer Representative I (COR I). Performs a wide variety of administrative services essential to daily operations with a 98% accuracy rate. Retains and implements knowledge of all applicable Standard Operation Procedures.

·Utilizes data mining to analyze large data sets to identify patterns and extract useful information for credibility and validity

·Conducts internal reviews of the Wright Express (WEX) and Citi charge card transactions monthly

·Successfully developed and launched the USDA Fleet Charge Card Training on May 3, 2024, and trained more than 52,0000 Federal employees in a span of five months.

·Led OPEM’s FCCP transition project focusing on improving data capture and security, single card acceptance, system controls and robust role bases reporting internal controls, card PIN assignments.

·Coordinated and collaborated with a sub-agency Labor Management Employee Relations Representative on the fraudulent use and theft of fuel using a fleet charge card $1100, resulting in the card being terminated and case was referred to the sub-agency’s investigation unit.

·Effectively uses trend charting to visualize data shifts over time with the FCCP AgLearn Training Program. Daily trend charts created a compelling data story on the training program’s success.

·Creates guidance to help Sub Agency’s maintain good internal controls to mitigate chances of waste, fraud and abuse.

·Effectively used Excel Spreadsheets to capture raw data from fleet charge card purchases training requests and identify trends to support dashboard reporting.

·Audits card activity and transactions and takes appropriate actions to suspend PINs and/or cards to investigate suspected fraud or misuse. Identifies and minimizes risk through consistent

·Requests and reviews supportive documentation from Agency Program Coordinators for card transactions and PIN activity

·Facilitates quarterly training meetings with program coordinators

·Developed the OPEM Buzz of the Month Newsletter to provide educational awareness and training on compliance standards aligned to the FAR, CFR an FMR and OMB Circular A123

·Applies knowledge of Federal and Departmental directives and regulations in responding to request from the field

·Monitors WEX PIN and charge cards for inactivity over 12 months which results in deactivations of profiles

·Liaison between Agency’s and card providers

·Ensures accuracy of driver and card profiles in the WEXonline system

·Enforces annual fleet card training requirements

·Lead the modification of the Fleet Charge Card Program contract, removing inherent government functions, and reducing the scope of work and work hours, resulting in a $234K cost saving.

·Developed the USDA Charge Card Policy Cheat sheet 39 pages that serves as a quick refer guide with material taken from the FAR, CFR, OMB Circular A123, USDA Contracting Handbook, which reduced the number of questions submitted through the Fleet Charge Card Mailbox.

·Conducted a fleet charge card compliance assessment of 87 areas according to OMB Circular A 123, discovered that OPEM only met 9% while not meeting 91%. Presented a plan to reduce deficiencies through a priority list.

·Successfully revised and updated the 2009 USDA Fleet Charge Card Directive 5400-006 with collaborative support of OBPA and sub-agencies withing three months.

·Developed and implemented the AGPMR Advisory No. 24-01 that provided interim guidance for revision of DR 5400-006 concerning USDA Fleet Cards.

·Overcame nonexistent tracking and reporting challenges by implementing the use of data analytics that included data mining, interpretating data findings, ad developing dashboards.

·Developed OPEM’s Exception Tracking and Reporting process that determined during 2023 USDA had lost approximately 550 thousand dollars due to inaccurate reporting, human errors, missing data, and other deficient reporting methods. Established monthly tracking, collection, reporting process.

·Discovered WEX was not applying the proper standards according to the fleet charge card contract requirements; collaborated with WEX Program Manager resulting in 50% improvement of services and support to USDA.

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BUDGET ANALYST USDA-APHIS ANIMAL CARE 06/2016-08/2023

40 HOURS/WEEK

Served as a Budget Analyst for the USDA-APHIS Animal Care Program. Executed various administrative and analytical duties in the execution of the Animal Care (AC) budget. Reported on the status of funds to the financial manager and program directors, reviewed ledger activity records in the APHIS Cost Management System (ACMS) and Financial Management Modernization Initiative (FMMI), and collected, consolidated, and analyzed historical budgetary data in comparison to projected fiscal year (FY) program objectives and goals. Performed duties of the AC Fleet Coordinator overseeing AC’s motor vehicle management program nationwide. Managed the movement of over 100 program owned vehicles and 9 leased vehicles. Responsible for oversight of charge card usage via the Wright Express Universal Fleet Card (WEX) system. Recorded odometer readings monthly and reconciled against information found in the Federal Fleet Management System (FedFMS). Instrumental in the implementation of the program’s telematics program. Performs a wide variety of administrative services essential to daily operation with a 95% accuracy rate. Retains and implements knowledge of all applicable Standard Operation Procedures. Demonstrates responsible and dependable behavior and is open to change and adapts to new information or unexpected obstacles.

·Accessed and used ACMS and FMMI to review ledger activity daily

·Reconciled accounts, reviews information for accuracy and conducts analysis

·Served as a requisitioner for the Integrated Acquisition System (IAS) ensuring accuracy and completeness of information and documents

·Served in the distributor role in the Invoice Processing Platform (IPP) approving, reassigning or rejecting assigned invoices

·Researched and provided verifiable data quarterly on the status of pending obligations for management of the Un-liquidated Obligations (ULO) program

·Point of contact (POC) for 5 program units within AC

·Coordinated with Program Directors to identify budgetary and information needs

·Requested honorarium payments

·Established new accounting codes as needed

SCHOOL RECEPTIONIST ALGER B WILKINS HIGH SCHOOL 07/2015-06/2016

40 HOURS/WEEK

Served as a Receptionist for Alger B. Wilkins High School. Responsible for main reception area and managing the front office operations. Provided clerical/quasi-secretarial assistance to Principal and Assistant Principal. Maintained effective interaction with faculty, staff, students and visitors daily.

·Maintained and updated student attendance records daily.

·Maintained 100% accountability of office equipment .

·Ensured monthly fire drills were conducted, and performed within State and County policy and procedures.

·Coordinated with County’s Schools Transportation Office to confirm students bus stops were accurate and available.

FUELER/WASHER WAL-MART DISTRIBUTION CENTER 08/2006-07/2015

36 HOURS/WEEK

Served as a Fueler/Washer in a Wal-Mart Distribution Center’s Transportation center. Six years’ experience managing operations of a fuel station and organizing the facility fuel supply. Performed duties as a Warehouse worker, responsible to receive, unload, process freight and ship to individual stores, consistently exceeding the mandatory production rate. Functioned as a Personnel Administrative Assistant, ensuring all submitted paperwork by the Distribution Center employees was complete and accurate. Conducting general office duties such as: maintaining supply inventory, filing, filling supply orders, opening/sorting incoming mail, preparing outgoing mail, and purging official files in accordance with Records Management. Performed duties of the payroll clerk entered time and attendance and processed payroll.

·Fueled over 60 tractor trailers over a 3-day period in accordance with company policy

·Monitored over 7000 gallons of fuel during fuel drops, and certified the accuracy of fuel levels and paperwork.

·Conducted preventive maintenance on tractors, trailers, and company vehicles on a weekly basis to include ensuring all safety equipment was present and accounted for

·Ensured vehicle registrations and International Fuel Tax Agreement stickers (IFTA) were up-to-date and present in and on vehicles.

·Assisted maintenance personnel with the in processing and out processing of vehicles to and from the fleet .

·Maintained 100% accountability of vehicle WEX cards and PINs.

·Documented odometer readings monthly to ensure maintenance was conducted in a timely manner.

·Assisted shop secretary with the completion of paperwork of tractor sales .

·Unloaded freight from trailers manually or with forklift, clamp or slip material handling equipment (MHE).

·Processed payroll and reports for over 1500 associates.

·Aided hiring manager with completing reference checks, processing new hires, terminations, and transfer paperwork.

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