ARNITA CHAPPELL
Clayton, NC ***** 984-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
Highly organized and detail-driven Administrative and Accounting Professional with 20+ years of experience supporting corporate offices, construction operations, and executive teams. Proven success in office management, accounts payable/receivable, scheduling, procurement, invoice processing, and project documentation. Known for improving workflow efficiency, maintaining compliance, and delivering excellent customer service in fast-paced environments. CORE SKILLS
• Office Administration & Operations
• Executive & Front Office Support
• Accounts Payable / Accounts Receivable
• Bookkeeping & Bank Reconciliation
• Scheduling & Calendar Coordination
• Procurement & Vendor Management
• Project Documentation & Compliance
• Customer Service & Client Relations
• Invoice Processing & Reporting
• Microsoft Office (Excel, Word, Outlook)
• QuickBooks & Financial Systems
PROFESSIONAL EXPERIENCE
Office Administrative Assistant Morningstar Storage – Fort Myers, FL Apr 2025 – February 2026
Serve as the first point of contact for customers and visitors, maintaining a professional and welcoming front-office environment.
Support the Front Office Manager with administrative functions including scheduling, correspondence, and daily operational tasks.
Manage inbound/outbound mail and package handling to ensure timely delivery and tracking.
Maintain front office organization, ensuring compliance with company safety standards and policies.
Coordinate appointment scheduling and assist with customer inquiries to support retention and satisfaction.
Administrative Assistant KEA Contracting – Raleigh, NC Apr 2024 – Apr 2025
Maintain schedules and documentation related to facility equipment requirements, inspections, and operational compliance.
Coordinate project documentation, ensuring accuracy, completeness, and timely submission.
Communicate across departments to support compliance with facility and construction standards.
Support project managers and contractors with clerical services, reporting, and administrative coordination.
Assist with construction site safety documentation and regulatory compliance tracking. Receptionist / Administrative Assistant (Contract) US Tobacco Cooperative – Raleigh, NC Feb 2024 – Apr 2024
Supported the Executive Coordinator by managing schedules, communications, and document processing.
Coordinated meetings, prepared agendas, and ensured accurate documentation and archival of proceedings.
Maintained organized digital records and ensured confidentiality of sensitive information.
Managed office supply procurement and tracked inventory for daily office needs. Handled incoming/outgoing mail, greeted visitors, and provided professional front desk coverage.
Sector Administrator JDavis Architects – Raleigh, NC Jun 2022 – Jan 2024
Delivered administrative support to architects and design teams in a deadline-driven environment.
Managed procurement processes, invoice tracking, and data entry to ensure accurate billing records.
Assisted with monthly project billing and reporting to support financial accuracy and forecasting.
Coordinated scheduling, client visits, deliveries, and internal workflow communications. Supported preparation of presentations and collaborated with the Interior Design team on project materials.
Staff Accountant (Contract) St. Augustine University – Raleigh, NC Apr 2022 – Jun 2022
Managed cost accounting functions, reconciliations, and financial reporting processes.
Prepared balance sheets, maintained general ledgers, and ensured accurate account reconciliation.
Processed invoices and payroll documentation while maintaining compliance with internal procedures.
Assisted with audit preparation and financial documentation review. Office Manager USA Insulation – Raleigh, NC
Jul 2021 – Apr 2022
Directed daily office operations including scheduling, reporting, and administrative workflow execution.
Managed bookkeeping tasks including bank reconciliations, profit/loss reporting, and financial tracking.
Coordinated purchasing, vendor relationships, and budgeting to support operational efficiency.
Scheduled staff meetings and supported workforce coordination and productivity management.
Accounts Payable Specialist (Temporary) GFL Environmental – Raleigh, NC May 2021 – Jul 2021
Processed high-volume accounts payable transactions while ensuring accuracy and compliance.
Managed vendor communications and resolved invoice discrepancies to prevent payment delays.
Reconciled payment records and maintained organized financial documentation for audit readiness.
Office / Project Assistant Rodgers Builders Inc. – Raleigh, NC Feb 2020 – Jan 2021
Supported project teams with contract documentation, scheduling, and compliance verification.
Coordinated travel arrangements, office supply procurement, and administrative support functions.
Assisted senior leadership with daily office coordination and project tracking activities. Account Expediter ProSource of Raleigh – Raleigh, NC Dec 2017 – Feb 2019
Coordinated with vendors and shipping carriers to ensure accurate and timely product deliveries.
Managed purchase orders, invoices, and shipping documentation to maintain clean financial records.
Resolved order issues and ensured quality standards were met for customers and contractors.
Optometric Technician America's Best Contacts & Eyeglasses – Raleigh, NC Mar 2016 – Dec 2017
Delivered exceptional patient service through scheduling, check-in/check-out support, and insurance verification.
Conducted optometry pre-testing and assisted doctors with patient flow coordination. Maintained accurate records and supported patients in selecting eyeglasses and contact lenses.
Served as primary liaison between patients and providers to ensure smooth daily operations.
EDUCATION & CERTIFICATIONS
Interior Designer Certification – New York Institute of Art and Design Optometric Technician Certification – National Vision Vocational School, Duluth, GA Office Management Certification – RJ Contractors, Washington, DC
High School Diploma – Suitland Senior High School, Suitland, MD TECHNICAL SKILLS
Microsoft Office Suite (Excel, Word, Outlook)
QuickBooks
Financial Reporting & Accounting Systems
Office Equipment & Administrative Systems
REFERENCES
Available upon request.