Administrative Assistant: Efficient Operations Organizer
Resume:
Ta’Keshia Worlds ************@*****.***
Houston, Texas 77042 (346) 304 - 3864
OVERVIEW
Highly organized Administrative Assistant with 7+ years of experience keeping executives and operations on track. A natural problem-solver, I thrive on bringing structure to busy environments—managing schedules, streamlining processes, and ensuring seamless communication. Proactive, adaptable, and always one step ahead, I take pride in creating efficiency and reducing stress for the teams I support. AREAS OF EXPERTISE/SKILLS
● Document Management
● Customer Service
● Organization
● Multitasking
● Schedule Management
● Travel Coordination
● Executive Need
Anticipation
● Vendor Coordination
● Logistical Meeting
Planning
● Catering Management
● Multiple Priorities
Management
CAREER EXPERIENCE
Staffing / Payroll Specialist Westpark Springs Behavioral 2024 – 2024
Key Responsibilities
● Lead daily staffing meetings to address and communicate staffing challenges to nursing administration
● Perform daily payroll audits and submit accurate reports to the payroll accountant to ensure proper employee compensation.
● Facilitate and complete new hire onboarding, including IT setup, as well as coordinate orientation and training to ensure a seamless transition into the organization. Key Achievements
● Developed a structured interview questionnaire that streamlined the hiring process and reduced interview time.
● Implemented a communication system that streamlined the process of receiving and providing staffing updates, enhancing efficiency, clarity, and real-time team coordination.
● Developed a monthly Scheduling Matrix to optimize employee scheduling, providing management with a clear and efficient tool for department staffing. Executive Administrative / Legal Asst. Universal Law Group, PLLC 2023 – 2023
Key Responsibilities
● Provide administrative support to managing attorneys by organizing files, creating spreadsheets, and handling faxed reports and scanned documents to ensure efficient case management.
● Coordinate and arrange catering for all meetings, ensuring timely delivery and dietary accommodations as needed.
● Coordinate mediations with clients, mediators, and opposing counsel in compliance with local rules.
● Communicate professionally with clients, opposing counsel, and court personnel regarding case information and updates.
Key Achievements
● Reduced scheduling conflicts substantially through effective calendar management, ensuring timely coordination of internal and external deadlines, appointments, hearings, etc.
● Consistently met and exceeded monthly billable hour goals of 145+ hours by accurately entering billable time entries for all tasks completed for AIC. Administrative Asst. / Interim Admissions Dir. West Houston Rehabilitation 2021 – 2023
Key Responsibilities
● Manage and operate a multi-line phone system to direct calls and assist callers efficiently.
● Maintain and oversee daily sign-in/out sheets to ensure compliance with COVID-19 regulations and workplace safety protocols.
● Maintain and grow patient census through accurate documentation processing, retention strategies, and a quick response time to inquiries and requests.
● Welcome clients and visitors with a professional, positive, and helpful attitude to ensure a great first impression.
Key Achievements
● Implemented an efficient records management system to streamline document storage and retrieval.
● Developed and maintained a comprehensive "Receptionist Training Guide," improving onboarding efficiency and standardizing front desk operations for new and existing staff.
● Awarded Employee of the Year.
● Promoted to Interim Admissions Director.
Office Coordinator Visiting Physicians Association 2017 – 2021
Key Responsibilities
● Review the weekly Skilled Nursing Report using Centricity to provide accurate and timely updates for physicians.
● Manage and update daily schedules for physicians and staff to ensure efficient workflow and coordination.
● Organized and updated medical records, maintaining filing systems and assisting physicians’ and nurse practitioners’ in accessing and retrieving patient data.
● Receive organized and distributed physicians’ Fax2Mail folder.
● Receive, prioritize, and delegate all incoming inquiries promptly and professionally to ensure efficient communication and workflow.
● Ensure adherence to office quality assurance and control standards to maintain efficiency and compliance.
Key Achievements
● Successfully reduced and maintained the office supply budget through cost-effective purchasing and inventory management.
Ta’Keshia Worlds ************@*****.***
Houston, Texas 77042 (346) 304 - 3864
● Initiated improvement of patient accessibility and communication by collaborating with IT to implement 18 additional phone lines at no extra cost.
ADDITIONAL EXPERIENCE
General Store Manager The Honeybaked Ham Company Houston, Tx Sales and Marketing Manager High Profile Models & Promotions Houston, Tx Staffing Coordinator Park Manor at Westchase Houston, Tx Founder and Chief Executive Officer Opulent Worlds Houston, Tx EDUCATION
ASSOCIATES OF ARTS AND SCIENCE
LONE STAR COLLEGE
PROFESSIONAL DEVELOPMENT
MEDICAL ASSISTANT CERTIFICATION
OSHA CERTIFICATION
MICROSOFT OFFICE SPECIALIST CERTIFICATION
LICENSED INSURANCE AGENT- TEXAS
AWARDS ACKNOWLEDGEMENTS
4.0 GPA Dean’s List Outstanding Academic Achievement Award Employee of the Year - 2022 Top Sales Associate - 2002, 2003, 2004
TECHNICAL PROFICIENCIES
Adobe Acrobat Microsoft 365 Google Workspace Point Click Care CRM / EMR Centricity EMR eMDs Aprima EHR Practice Fusion EHR SimpleLTC CLIO Billing Software Ricoh Xerox Social Media Content Management Photography Videography Cisco Multi-Line Phone System
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