HR & Administration Executive with 12+ Years Experience

Cai Yuan Sophia • Resume • Confidential *

CAI YUAN SOPHIA

PHONE: 9829 6052

EMAIL:

*************@*****.***

HUMAN RESOURCE AND ADMINISTRATION EXECUTIVE

Building organisational value by strengthening people, process and performance Executive Profile

• Proactive and business-minded Human Resource (HR) and Administration Support Executive with over 12 years of diverse experience supporting companies in building an empowered and talented workforce in cross-cultural environments within a highly competitive, demanding construction & building industry.

• Proven ability in defining organisational structure and human capital requirements to align HR functions with business goals, providing the catalysts to optimise performance, enhance productivity, and drive revenue and profit growth.

• Recognised for professionalism, creativity, resourcefulness, and competence in supporting and managing administrative functions.

• Good cross-cultural communicator and highly skilled negotiator. Fluent in English and Chinese. Skills and Competencies

Acting as first point of contact for HR administration related issues. Skills & competencies include but not limited to:

• Good understanding and knowledge of Singapore employment laws and recruitment processes for foreign workers from China, India, Bangladesh

• Executing seamless on-boarding and exit processes of employees

• Driving all administrative tasks relating to recruitment, employee changes, employee documentation

• Collaborating with Payroll to ensure correct wage payments & deductibles and data integrity

• Maintaining HR systems like HRMS

• Handling employee benefits programmes like medical, insurance, leave, skills training, bonuses

• Planning and implementing training programmes

• Reporting regularly on HR metrics like labour turnover and updating databases

• Managing & prioritising multiple tasks simultaneously with minimum supervision

• Supervising and providing advisory to other business teams on people management

• Managing/supervising administration tasks including planning, resource & database management, emailing, accounting, record-keeping, secretarial & frontline support Education

Bachelor Degree (BA) in Music specialising in Piano, Guizhou Normal University, China Performance Profile: Professional Experience and Key Achievements HR Executive, Eriks Private LTD, Singapore: March 2022- Present

• Administer the full spectrum of HR strategic workforce planning and other HR-related initiatives such as recruitment, compensation and benefits, training and development, performance management, career development, succession planning and employee engagement

• Administer and recommend improvements in organization’s HR policies and practices to the Management

• Ensure compliance of employment standards in accordance to the country statutory requirements and manpower regulations

• Handles Office Administration roles

• Participate in ad-hoc assignments and projects as assigned Cai Yuan Sophia • Resume • Confidential 2

• Ensure compliance with H&S Responsibilities

Accounting & Administrative Assistant, Harvest Structure Pte Ltd, Singapore: June 2021 – February 2022

• Key executive responsible for the HR management of 154 employees (foreign workers) from India, Bangladesh and China.

• Liaise with Ministry of Manpower and other government agencies on recruitment, statutory requirements, work passes, housing, health, quarantine.

• Handling payroll amounting to S$190 000 for foreign workers and accounts associated with payroll. HR Assistant, Megapeak Enterprise Pte Ltd, Singapore: June 2018 – June 2021

• Collaborated with Managing Director to strategically map out HR initiative to grow the company and raise manpower productivity & efficiency.

• Rolled out recruitment plan and onboarded more than 400 foreign workers from 2018 to 2021.

• Handled and managed employee benefits like health/hospitalisation, retirement, insurance, annual leave, transport.

• Developed and launched training programmes on skills upgrading, health & safety, company policies, dress code, social media usage, basic Singapore law.

• Oversaw social activities to foster cross-functional relationships, bonding between management & employees, bonding among employees, boosting morale and well-being of employees.

• Introduced employee engagement/dialogue for employees to voice their concerns and encourage one another. HR & Administration Executive, Xinguohe Construction Pte Ltd, Singapore: Mar 2017 to Dec 2017

• Oversight of recruitment, onboarding, staff planning, liaison with government agencies.

• Provided administrative support and attended to and resolved workers’ grievances.

• Processed payroll amounting to S$250 000 per month for workers and handled invoicing S$300 000 to the main contractor for jobs done.

• Succeeded in filing insurance claims amounting to S$45000 for next-of-kins of two employees who passed on due to health issues.

• Organised company-wide social outings monthly (BBQ, visit to Singapore Flyer, Merlion Park) for 20 employees based on an annual budget of S$9600 to boost employee morale. Administration Executive, Yu Cai Language Centre, Singapore: Feb 2012 to Sep 2013

• Took charge of enrolling and on-boarding close to 120 students per year for the Chinese Language courses.

• Worked closely with the Principal and Teaching Team to develop and implement teaching materials in compliance with the school’s curriculum objectives.

• Introduced and manage parent/student engagement and feedback unit to improve student/parent relationship. HR Administrative Executive, Brilliant City Pte Ltd, Singapore: Nov 2008 to Dec 2011

• Managed recruiting and on-boarding foreign and Singaporean workers for clients’ companies including handing work pass/permit applications and liaison with government agencies on foreign work employment matters.

• Developed and expanded new business contacts for foreign workers to meet the demand of Singapore companies.

• Set up a worker-engagement channel for resolving workers’ grievances and to boost workers’ morale and productivity.

• Provided admin support to management and staff.

Additional Information

Nationality: Singapore PR, China National Languages: English, Chinese

Contact this candidate