Administrator

JACQUELINE GAYLE

Buford, GA

Email: ***********@*****.***

Phone: 770-***-****

CUSTOMER SERVICE OBJECTIVE

Reliable and detail-oriented professional seeking a remote Customer Service Representative position. Offering over 7 years of experience providing client support, resolving service issues, managing scheduling, and maintaining professional customer relationships through ownership of Hightouch Cleaning Services. RELEVANT CUSTOMER SERVICE EXPERIENCE

Owner / Customer Service Coordinator – Hightouch Cleaning Services (2017 – Present)

• Responded to customer inquiries via phone and email

• Scheduled appointments and coordinated services

• Resolved client concerns and service-related issues

• Maintained professional communication with residential and commercial clients

• Provided service updates and follow-ups to ensure customer satisfaction

• Managed time-sensitive scheduling and last-minute service requests CUSTOMER SERVICE SKILLS

• Customer Support

• Call Handling

• Email Communication

• Appointment Scheduling

• Problem Resolution

• Time Management

• Conflict Resolution

• Attention to Detail

• Professional Communication

EDUCATION

Some College

AVAILABILITY

Available for remote work with flexible scheduling, including evenings and weekends.

Contact this candidate