Data Entry Clerk Candidate with Scheduling Expertise

MARIAH MALDONADO

Fullerton, CA ***** 714-***-**** *******************@***.*********.***

PROFESSIONAL SUMMARY

Detail-oriented administrative professional with experience coordinating schedules and handling inbound and outbound calls in healthcare and service environments. Skilled in appointment scheduling, electronic documentation, and clear client communication via phone and email, using multi-line phone systems and scheduling software. Adaptable team player with strong organization, time management, and a commitment to confidentiality and customer satisfaction. CORE COMPETENCIES

• Communication & Customer Service: Customer Service & Patient Communication, Multi-Line Phone Systems, Interdisciplinary Team Collaboration

• Scheduling & Organizational Skills: Medical Appointment Scheduling, Calendar Management & Coordination, Time Management & Task Prioritization, Remote Work & Independent Task Management

• Data Management: Electronic Documentation & Record Management, Data Entry & Accuracy

• Software & Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Gmail, Calendar)

• Compliance & Confidentiality: HIPAA Compliance & Patient Confidentiality PROFESSIONAL EXPERIENCE

2025 - Present

Behavior Technician (Paid Internship) Fullerton, CA

• Coordinate client session schedules and confirm appointments with families and supervisors using scheduling software.

• Maintain accurate electronic client records and session documentation in compliance with HIPAA regulations leveraging electronic documentation & record management best practices.

• Communicate appointment updates, cancellations, and scheduling adjustments professionally and promptly.

• Track and input behavioral data into digital systems with high attention to detail and data entry accuracy.

• Collaborate with clinical supervisors and team members to ensure proper scheduling coverage.

• Maintain strict confidentiality of patient information. Bunny Bunch Boutique 2024 - 2025

Boutique Assistant Fountain Valley, CA

• Managed front desk operations including greeting clients and handling inquiries.

• Operated multi-line phone system and directed calls appropriately.

• Scheduled customer services and coordinated appointment availability in the company’s online calendar system.

• Provided high-level customer service and resolved client concerns efficiently while multitasking and prioritizing front-desk tasks.

• Maintained organized records and transaction documentation with a focus on data entry accuracy. InfoSend Feb 2021 - Jun 2024

Account Manager Anaheim, CA

• Managed multiple client schedules and coordinated project timelines to ensure on-time delivery.

• Maintained detailed digital records and documentation for long-term and short-term projects.

• Communicated with clients via phone and email to confirm project updates and deadlines.

• Utilized Excel and internal systems for accurate data tracking and reporting.

• Demonstrated strong organizational skills while managing concurrent priorities. California State University, Fullerton Feb 2019 - May 2020 CSUF Articulation Assistant Fullerton, CA

• Performed detailed data entry and maintained accurate academic records.

• Verified database accuracy prior to publication.

• Collaborated with faculty to correct documentation discrepancies. EDUCATION

California State University, Fullerton May 2026

Bachelor of Arts, Psychology

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