Charles Trost
Grosse Pointe Woods, MI ***** ************@*****.*** http://linkedin.com/in/charlestrost/ 313-***-****
WORK HISTORY
Five Lakes Manufacturing, Clinton Township, MI
Wooden interior door manufacturer that supplies custom prefinished doors to municipalities, institutions, healthcare, housing developments, and the business sector internationally.
Plant Manager October 2017 - Present
●Successful record of devising, evaluating, and implementing continuous process improvements minimizing waste by 20% resulting in reduced cost.
●Executed and practiced lean and six sigma methods to reduce waste and rework saving the company $50,000 per year.
●Created quality control measures which resulted in a 30% reduction in line shutdowns leading to increased productivity and continuous process improvements.
●Achieved better accuracy of our products and reduced the number of rework by 50% using newly created codes and specific cut schedules to improve production.
●Increased productivity through just in time communication to reallocate resources as needed.
●Developed best practices for maintaining appropriate inventory levels and reorder points.
●Implemented new technology, such as cloud stored documents, for real time sharing of accurate information and better management of inventory.
●Maintained vendor relationships to ensure minimal equipment downtime.
●Increased customer satisfaction through data driven analytics ensuring delivery dates were met over 95% of the time.
●Responsible for creating job descriptions, vetting applicants, conducting interviews, and hiring over 25 employees.
●Established a training program for new employees to learn and understand various roles, ensuring daily production goals were met.
●Achieved key performance indicators (KPI’s) for various aspects of production.
●Improved morale through employee recognition programs, creating safer work environments and ergonomic work practices, which resulted in a reduction in turnover and an annual savings of $60,000.
StructureTec Group, Kalamazoo, MI
Commercial engineering consulting firm focused on extending the service life of existing roofs, walls, and pavement by implementing proactive solutions in parallel with managing restoration and replacement capital projects.
Served as the liaison between the sales team and the engineering team to improve communication and ultimate client satisfaction.
Manager of Warranty Audit Program November 2014 – September 2017
●Ensured client satisfaction and project quality through warranty audits
●Assimilated and presented findings using photos, computer-aided design (CAD) drawings, and technical descriptions of corrections when needed
●Maintained customer and vendor relations consistently through completion of corrective work ahead of schedule
National Accounts Team Associate October 2013 – September 2017
●Led progress meetings to debrief current projects and overall programs to achieve clients short- and long-term objectives
●Prepared budgets with various scopes to meet financial objectives and minimize risks of multiple buildings over several sites nationwide
●Coordinated each phase of projects from evaluations, design development, construction documents, bidding/negotiations, and construction review/administration to ensure project success
●Delivered timely executive presentations for project approval that demonstrated benefits, risks, and costs
Client Relations Specialist May 2012- September 2017
●Developed and executed long-range asset management programs from a technical and unbiased standpoint
●Provided guidance for clients to prioritize, reduce cost, and become sustainable when managing the facilities
●Promoted participation for educational events that provided learning opportunities to clients and prospects
●Prepared and submitted requests for proposals (RFPs) for additional opportunities
CERTIFICATIONS
●Lean Manufacturing Certification, University of Michigan
●Construction Document Technologist (CDT), Construction Specifications Institute
EDUCATION
Western Michigan University, Kalamazoo, MI
Bachelors of Science, Engineering Management Technology April 2012
Minor: Economics
Member: Lee Honors College
RELEVANT CO-OP /COURSE WORK
Senior Design Project with Tenneco
●Implemented Automatic Guided Vehicles at a Fortune 500/ Tier 1 auto supplier
●Contacted suppliers for actual data on metrics in order to determine return on investment
●Optimized the shortest distance allowed for the most efficient route
●Built an interactive program showing payback based on multiple varying inputs and changing conditions
INTERESTS and ACTIVITIES
Bayview Yacht Club
100th Bayview Mackinac Race Chairman