Lakiya Mewborn
Snow Hill, NC *****
**********@*****.***
Professional Summary
Support professionalism in an ever-changing, fast-paced environment requesting strong organizational, multitasking abilities. Trustworthy, dependable, and customer-service oriented with attention to detail. Capabilities include the following.
· Customer Service
· Filing
· Receptionist
· Fax
· Multitasking
· Answering phones
· Provided Training to Employees
· Maintain Employees files
· Maintain Employee benefits
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Technical Support Representative
Focus Services, LLC - Greenville-Greenville, NC
December 2024 to Present
I work for Focus services where we are contracted for optimum internet and phone services. I help customers that call in to troubleshoot their internet and phone devices. Site Supervisor
Allied Universal Security Services
July 2020 to Present
Security Site Supervisor
Allied Universal-Kinston, NC
July 2020 to December 2024
Supervise Security officers and serve as a Liaison between the security company and the client. Maintain documents, made and adjust schedules as needed.
Receptionist/ Human Resources Coordinator
Uchiyama Manufacturing America LLC
August 2016 to June 2020
Human Resources Coordinator
Uchiyama Mfg America-Goldsboro, NC
March 2016 to June 2020
I assist the Human resources manager in conducting telephone interviews and hiring with qualified candidates. I assisted in enrolling employees in health benefits and made changes if necessary. I maintained the employees uniform and office supply inventory and assist employees with other issues. America Receptionist and Security Officer
Budd Group Security/Universal Protection Services/ Uchiyama Manufacturing July 2013 to December 2016
Security Sergeant
US Security Associates
February 2007 to November 2011
Security Sergeant
US Security Services-Kinston, NC
February 2007 to November 2011
I would assist the Lieutenant in various duties such as making schedules and filling in shifts when necessary.
Security Officer
Sentry Security Services-Goldsboro, NC
April 2006 to October 2006
Worked as a Security officer for various sites, mainly the courthouse and social service. Work Study Secretary for Culinary Instructor
Lenoir Community College
May 2005 to February 2006
Customer Service Representative
Convergys Customer Management Group-Greenville, NC March 2001 to October 2002
I was a customer service sales representative making outbound calls for AT&T. Education
Business Operations and Management (some college)
Wayne Community College-Goldsboro, NC
2012 to Present
Business Management (Associate's degree)
Strayer University-North Carolina-Raleigh, NC
January 2019 to June 2023
Lenoir Community College
2005 to 2006
Diploma
Greene Central High School-Snow Hill, NC
June 1994
Diploma
Greene Central High School-Snow Hill, NC
June 1994 to June 1994
Upper secondary education
Skills
Word processing Sales Administrative experience Office supply management Leadership Presentation preparation Maintain Employee benefits Basic math Microsoft Office Photocopying 10 key typing Meeting scheduling Computer operation Meeting minutes Calendar management Customer support Supervising experience Microsoft Outlook Calendar Order entry Microsoft Excel Continuous improvement HRIS Microsoft Word Correspondence management Analysis skills Data entry Scanning Maintain Employees files Microsoft Access ATS Time management Computer literacy Customer service Office record organization Multi-line phone systems Greeting customers Workday Security Attention to detail Executive administrative support Organizational skills Human Resources Typing Invoice data entry File organization Document management Task prioritization English Team management Recruiting Microsoft Outlook Fax Meeting agenda preparation Phone etiquette Front desk Office management Appointment scheduling Phone communication Answer Phones/file paperwork Communication skills Productivity software Multitasking Project leadership Databases Computer skills Filing Data management Microsoft Powerpoint Office experience Social media management Phone answering Answering phones Training
& development Clerical experience Record keeping Updating inventory records Microsoft Teams
Languages
• English
Certifications and Licenses
Driver's License
Guard Card
AED Certification
First Aid Certification
Security Officer/receptionist