Salesforce Senior Project Manager - End-to-End Delivery
Resume:
Pat L. Teele
Salesforce Senior Project Manager Project Management End-to-End Execution
********.*****@*****.*** linkedin.com/in/patreeya-t-3b917226 West Haven, CT Summary
Dynamic Senior Project Manager with over 10 years of experience in project coordination and risk management, expert in Agile methodologies and capital planning. My key achievements include reducing project delivery time by 15% through optimized resource allocation and increasing client satisfaction by 25% via successful multichannel solution implementations. Seeking a Salesforce Senior Project Manager position at your company, where I bring my project management and cross-functional leadership skills to support your mission of delivering transformative technologies that solve real-world business problems. I am committed to fostering a collaborative environment that ensures project success and creates tangible value for clients. Key Achievements
Tangible Value Delivered Efficiently
Enhanced project delivery efficiency by 15%
through Agile methodologies and effective
resource allocation strategies.
Improved Client Satisfaction Metrics
Achieved a 25% increase in client satisfaction by
implementing multichannel solutions for
improved engagement.
Optimized Budget Management Success
Reduced budget overruns by 10% by optimizing
capital planning and forecasting processes for
projects.
Experience
Emarsys An SAP Company Remote
Senior Project Manager 01/2025 - Present
Led cross-functional IT and enterprise project teams across B2B and B2C implementations, ensuring alignment with strategic objectives. Maintained, managed, and updated project schedules and forecasts in Microsoft Project, Smartsheet, and ServiceNow, applying Agile best practices to optimize delivery.
Oversaw risk management and governance reporting in coordination with the PMO and executive sponsors. Prepared and presented executive-level performance and KPI reports leveraging Salesforce CRM, PowerPoint, and SharePoint dashboards. Fostered a culture of collaboration, transparency, and accountability, mentoring junior project managers and promoting PMO standards. Emarsys An SAP Company Remote
Senior Implementation Consultant 08/2021 - 12/2024 Executed multichannel solution deployments integrating Email, SMS, Push, and social campaigns, ensuring seamless Salesforce CRM alignment. Developed and maintained detailed project schedules, cost forecasts, and resource plans, using Smartsheet and Microsoft Project. Delivered strategic adoption and change management initiatives, improving client platform utilization by over 20%. Produced project health reports, variance analysis, and executive status presentations using Visio, PowerPoint, and Adobe Acrobat. Quadient Milford CT
Technical Solutions Project Manager 01/2015 - 08/2021 Led full project lifecycle management for output management system implementations across multiple regions. Maintained Primavera P6 schedules, cost forecasts, and activity codes in coordination with project control teams. Conducted schedule/cost variance analysis and prepared monthly capital performance reports for senior leadership. Supported capital planning prioritization and coordinated project controls with finance and PMO teams. Executed process improvement initiatives using Six Sigma principles to improve delivery timelines and resource utilization. Neopost USA Milford CT
User Support Specialist – Level 2 04/2013 - 01/2015 Managed executive IT support for MacBooks, iPhones, and Microsoft systems, including account provisioning via Active Directory. Oversaw mobile device lifecycle management, service plans, and vendor coordination. Delivered technical documentation and trained end users on Microsoft Suite, Acrobat Pro, and company systems. Louis Dreyfus Wilton, CT
User Support Specialist – Level 1 (Contractor) 02/2012 - 12/2012 Provided first-line IT support for 700+ global users, maintaining detailed incident records in remedy. Prepared purchase orders and ensured timely hardware/software deployment. Developed technical training materials and user documentation. www.enhancv.com Powered by
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Experience
Career Resources Bridgeport, CT
Key Train Coordinator 02/2011 - 02/2012
Coordinated implementation of training software across multiple sites, providing administrator training and schedule oversight. Maintained location databases and generated monthly status reports for program evaluation. Affinion Group Trumbull, CT
Data Security Administrator 05/2008 - 08/2010
Managed user account lifecycle across multiple enterprise platforms (Remedy, Citrix, Oracle, Exchange). Maintained distribution lists, quotas, and mailbox configurations in compliance with security standards. Collaborated with audit teams to provide evidence for quarterly compliance checks. Skills
Microsoft Project ServiceNow SharePoint Salesforce CRM Adobe Acrobat Pro Acrobat Reader Agile PMP PMO Governance Six Sigma Risk Management Continuous Learning Microsoft Office Suite Excel Word PowerPoint Microsoft Teams Leadership Project Scheduling Cost Forecasting Executive Reporting Stakeholder Engagement Process Improvement Team Mentoring Salesforce Creativity www.enhancv.com Powered by
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