Operations & Facilities Leader - Pan-India Expert
Resume:
NITIN JOSEPH
Jaipur, India 800-***-**** *************@*****.***
SUMMARY
Operations and Facility Administration professional with 18+ years of experience across aviation, real estate, infrastructure, and corporate facilities. Proven ability to manage pan-India administration, vendor ecosystems, large on-ground teams, and multi-site facilities.
CORE SKILLS
● Operations & Facility
Management
● Vendor & Contract
Management
● Government Liaison
● Pan-India Administration ● Staff Rostering & Team Leadership
● Compliance & Process
● Estate & Property
Management
● Budgeting & Petty Cash
Control
● Multi-site Operations
PROFESSIONAL EXPERIENCE
Rajshree Intercrafts (Wooden & Interior
Solutions)
May 2024 – Present
Mittsure Technologies LLP Aug 2022 – Apr 2024
Senior Administration Manager – Pan India
● Vendor management and facility operations across India
● Staff rostering and administration control
● Liaising with local authorities
● Pan India Admin management
● Operational expense management
Unique Builders Pvt Ltd. (Project My Haveli) Sep 2021 – Aug 2022 Senior Estate Manager
● Handling the maintenance, housekeeping, development, security of the whole premises,.
● Liaison with vendors, local authorities, collection & staff management. Mahima Real Estate Pvt. Ltd. (Project Panorama) Feb 2019 – Jan 2021 Estate Manager
● Handling the maintenance, housekeeping, development, security of the whole premises.
● Liaison with vendors, local authorities, collection & staff management. Pixere Consulting Pvt. Ltd Sep 2018 – Feb 2019
Facility Manager
● Handling the recruitment, on boarding.
● Maintenance & Cleanliness of the Building.
● Liaison with vendors and government authorities.
● Handling facility management staff, housekeeping team.
● Overseeing daily administration. Reporting to the Director. Jaipur Real Estate Chamber, Jaipur Oct 2015 – Aug 2018 Sales Manager
● Handled facility management staff, housekeeping team, administration and queries of sales and purchase of
● commercial and residential properties ensuring closure of deals with proper documentation. Providing consultation of
● proper investments resulting in maximum satisfaction providing best available deal after extensive market research.
● Overseeing daily administration.Managed facility management and housekeeping staff, and oversaw daily administrative operations.
● Handled commercial and residential property sales and purchase queries, ensuring deal closure with accurate documentation.
● Provided consultation on proper investments and the best available deals, achieving maximum client satisfaction through extensive market research. Indo Thai Airport Management Services Pvt Ltd Mar 2014 – Sep 2015 Duty Manager
● Handled team of 150 employees dealing with
● Management of multiple airlines along with the passengers, guests, visits, premises, and general facility and station
● management. Liaison with different authorities in coordination with airport authority.Managing all data and traffic
● while handling the real time commutation of people dealing with different departments at the same timeManaged a team of 150 employees responsible for comprehensive station management.
● Oversaw multiple airline operations, including passenger services, guest relations, site visits, premises, and general facility management.
● Acted as a liaison with various external and airport authorities.
● Handled all data and traffic flow, ensuring seamless, real-time coordination across different departments for the commutation of people.
Unique Dream Builders, Jaipur Jan 2013 – Feb 2014
Sales Manager
● Handled administration and queries of sales and purchase of commercial and residential properties
● Handled facility management staff, housekeeping,
● Proper investments consultation for maximum satisfaction,
● Providing extensive market research.
● Overseeing daily administration.
● Maintained proper documentation.
Kingfisher Airlines (Mumbai, Bangalore, Jaipur) Oct 2006 – Nov 2012 Customer Service Supervisor – Ground Operations
● Handling 40 employees reporting directly, responsible for team handling, monthly roistering, provided operationManaged a team of 40 people, overseeing team operations, and developed monthly rosters.s
● oversight and Administration functions for ground staff (Security and Commercial). Compiled flight operations
● statements, audit, documents. Ensured the integrity of operations and administration records through internal audits
● and ensuring on time performances; worked with external auditors to support audits and control reviews. Established
● procedures discrepancies for smooth handling and minimal complaints. Successfully balanced changing demands
● and schedules within tight deadlines. Directed administrative assignments including scheduling deliveries. Acted as
● Operations and Facility manager.Provided oversight and administrative functions for ground staff
(Security and Commercial).
● Compiled essential flight operations documentation, including statements and audit reports.
● Maintained the integrity of operations and administration records through internal audits and ensured on-time performance.
● Collaborated with external auditors for control reviews and audit support.
● Established procedures to minimize discrepancies and complaints, ensuring smooth handling of operations.
● Successfully managed changing demands and schedules, meeting tight deadlines.
● Directed administrative tasks, including scheduling deliveries.
● Served as the Operations and Facility Manager.
Air Deccan, Jaipur Oct 2005 – Oct 2006
Customer Service Agent
● Handling a team of 35 executives, Customer services, Liaising with Authority,
● Monitoring & ensuring on time framed operations and traffic control for all teams.Managed a team of 35 executives and oversaw all customer service operations.
● Liaised effectively with relevant authorities.
● Monitored operations and ensured adherence to time frames and traffic control across all teams. EDUCATION & EXTRA-CURRICULARS
University of Rajasthan, 2006
Bachelor of Commerce (B.Com)
• Active participant in college cultural and sports activities
• Involved in inter-college event coordination
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