Operations Support Specialist
Resume:
Katelyn Bowers
Mineral Springs, AR *****
**************.**@*****.***
Professional Summary
MICROSOFT OFFICE
TIME MANAGEMENT/EFFICIENT
Work Experience
Large packing team
Thumper fab-Marshall, TX
February 2024 to Present
• Efficiently packed and shipped XX number of orders daily, ensuring accurate and timely delivery
• Collaborated with team members to organize inventory and maintain stock levels, reducing backorders by XX%
• Implemented quality control measures to inspect outgoing shipments for accuracy and completeness
• Operated packaging machinery such as tape dispensers, shrink wrap machines, and pallet jacks safely and effectively
• Maintained a clean and organized work area to optimize productivity and ensure workplace safety
• Managed returns process efficiently by inspecting returned items for damage or defects before restocking them appropriately
• Ensured compliance with company policies regarding packaging standards, labeling requirements, and shipping regulations
• Maintained accurate records of packed orders including tracking numbers, contents lists, weights, dimensions etc
Home care personal
Accent care-Longview, TX
July 2024 to October 2024
Assistant Manager
Porky's Smokehouse & Grill-Marshall, TX
October 2020 to January 2024
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
• Assisted customers with inquiries or concerns regarding products/services while providing exceptional customer service experience
• Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
Underwriting Assistant
INNOVATIVE RISK MANAGEMENT
June 2017 to June 2020
1. Reply to customer and underwriters enquiries and offer status update 2. Compile data and conduct routine task for underwriters 3. Assess mail, correspondence, records, and reports to choose processing matter 4. Set up and input new business, renewals and reinstatements through different manual systems 5. Issued policies and invoices for underwriters and companies Claims Assistant
INNOVATIVE RISK MANAGEMENT-Dallas, TX
June 2018 to December 2019
FINANCIAL TRANSACTIONS OF CLAIMS
ORGANIZED DATA FOR 10+ CLAIMS ADJUSTERS
Relationship Banker
CITIZENS NATIONAL BANK
March 2015 to May 2018
MANAGED FINANCIAL LINES AND TRANSACTIONS
• CUSTOMER SERVICE
Data Entry
COVINGTON CREDIT
November 2013 to April 2014
ORGANIZE/PROCESS LOAN APPLICATIONS
• DATA ENTRY
Vet Assistant
ALL CYPRESS VETERINARY CLINIC
December 2012 to October 2013
RECOVERY OF CRITICAL CARE UNIT
• ORGANIZING THE DAILY CARE OF ANIMALS
Education
required courses (High school diploma)
CAPITAL HIGH SCHOOL
May 2006 to August 2007
Upper secondary education
High school diploma or GED
Skills
• Administrative experience
• Bank reconciliation data entry
• Microsoft Office
• Haskell
• Office maintenance scheduling
• ERP systems
• Heavy lifting
• Communication skills
• Filing
• Microsoft PowerPoint
• Cashiering
• Power tools
• Mechanical knowledge
• Lifting equipment
• Zoom
• Insurance sales
• Risk management
• Basic math
• Invoice data entry
• Pet care
• Bookkeeping
• Animal restraint
• SharePoint
• Data collection
• CRM software
• EDI
• Fair Housing regulations
• SKILLS & ABILITIES
• Blood sampling
• Microsoft Excel
• Accounting
• Microsoft Access
• Customer service
• Order placement
• Animal care
• Cash handling
• Computer skills
• Microsoft Outlook
• Kennel Experience
• Salesforce
• Power tool safety
• Vendor data entry
• Writing skills
• Animal handling
• Documentation review
• Direct patient care
• Computer operation
• Hand tools
• Underwriting
• Hospital Experience
• Office equipment management
• Math
• Accounting systems
• Front Desk
• Public relations
• Collecting samples for laboratory testing
• Project management
• Veterinary experience
• Communication with pet owners
• Retail sales
• Office supply management
• Sales
• Oracle
• Cataloging
• Risk Management
• Veterinary Assistant
• Order entry
• Veterinary Technician Experience
• QuickBooks
• Data entry
• Accounts payable and receivable management
• Pet Grooming
• Adobe Acrobat
• Record keeping
• Cold calling
• Delegation
• Organizational skills
• Outdoor work
• Unloading
• Typing
• Data analysis skills
• Banking
• Teamwork
• Account analysis
• Attention to detail
• Visual inspection for quality control
• Cleaning
• Microsoft Word
• ORGANIZATION/PRIORTIZATION CUSTOMER SERVICE DATA ENTRY WORK WITHIN MULTIPLE FINANCIAL SYSTEMS
• Time management
• Analysis skills
• HIPAA
• 10 key typing
• Leadership
• Windows
• Operating systems
• Customer support
• Financial management
• Critical Care Experience
• Weight handling in the workplace
• Written communication
Certifications and Licenses
TABC Certified
Certified Notary Public
Driver's License
Contact this candidate