Multicultural Human Services Professional Candidate
Resume:
Maureen Pomerenk
Human Services. Special Needs. Vocation
White Plains, NY 10603
************@*****.***
Professional Summary
ATTRIBUTES :
Mentoring.
• Strong educational and professional work ethic
• Strengths in problem-solving, assessment, mediation, communication, and analyzing data.
• Knowledge of multicultural dynamics within community and society.
• Knowledgeable and experienced with EMR/Terminology (ICD-9/CPT).
• Self-educated knowledge with Quickbooks.
• Volunteer - Community Center, Hicksville, NY (1999); North Shore Animal League (2001-2003); Fundraisers (2001-2003); Teacher Aide/After School Activities (2002).
• Capella Mentoring Program (2007-2009).
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Paraprofessional
ProCare Therapy Services, LLC-Spring Valley, NY
June 2025 to Present
Contractor
Mt. Pleasant Cottage School
Paraprofessional/Consultant
• Assisted students with daily routine for school work within a group setting of 3 paraprofessionals in each classroom
• Assisted students transition to each classroom for their schedules
• Entered digital information into the school payroll system
• Daily email check in.
Overnight Supervisor
Children's Home of Poughkeepsie-Poughkeepsie, NY
March 2024 to August 2024
• Discuss with shift staff individuals' plans to ensure their needs are met
• Relay messages and shift details through company report applications
• Assist individuals in crisis (hospital visits, counseling, runaways)
• Attend meetings and/or trainings in a timely manner
• Shift staff payroll in the appropriate timeframe
• Lead shift staff meetings for discussions and interpreting any issues for resolution Scheduler
Premier Medical Group-Poughkeepsie, NY
May 2022 to August 2023
• Inform patients of their upcoming appointment and procedures
• Reschedule/ cancel as per patient or nurse staff; transfer patient calls to appropriate staff for other inquiries
• Discussed and developed solutions with nurses, doctors, and others regarding changes or medical information of patients EMR
• Attended all department meetings
Direct Support Professional
Devereaux Foundation-Red Hook, NY
May 2021 to April 2022
• Assist Individuals with daily routines as per plan
• Model appropriate social behavior in residence and community
• Complete required paperwork and communicate any relevant information to staff as needed
• Discuss mandated locations with supervisor to have the best results SCHEDULING CLERK (temporary)
Randstad Staffing, 150 Motor Parkway, Hauppauge, NY, Stony Brook Hospital - Cancer Center-Stony Brook, NY
January 2020 to March 2020
• Assist patients with scheduling/rescheduling appointments via EMR systems and doctor notes on chart
• Answer any questions of patients via Nurses' direction
• Answer and direct all calls within 3 telephone rings
• Discuss information with nurses relating to after-hours telephone messages Part Time Key Holder
Jo-Ann Craft Stores-Holbrook, NY
June 2019 to December 2019
• Assist customer with needs online and in store
• Initiate any special requests or orders from customers
• Restock store items within store
• Cashier
• Closing store procedures/Reconcile all cash and credit transactions for the shift Activities Coordinator/dsp
Maryhaven Center of Hope-Yaphank, NY
August 2017 to May 2019
· Develop monthly activities
· Interact with classroom staff of Individualizations
· Notify team leads of any changes and/or discuss
· Create a welcoming environment for Individuals and staff
· Update paperwork according to Individual plans
· Attend meetings as required
· Assist with hygiene and any bathroom needs
Pricing Associate
Lowe's Home Improvement-Nesconset, NY
August 2017 to December 2017
Seasonal position
• Printing out price labels/posters for each department as per department supervisor schedule
• Attaching labels to each location as noted on them for every department
• Display special pricing posters according to floor plan design
• Use handheld inventory scanner to double check items are inventoried as per monthly report
• Report discrepancies to supervisor
Support Services Coordinator
Waves, Inc.-Franklin, TN
April 2016 to March 2017
• Assist program director with daily payroll input for all employees
• Daily and weekly Individual account tally related to day program outings
• Assist with all projects related to day program from program director
• Parent or guardian mailings related to program calendars, individual account funds, and any special events
• Supervisor clients during day program hours
• Initiate and reconcile client petty cash accounts each day for trip expenses
• Assist lead DSP when needed
• Meetings with program director in mornings
• Communicate with all staff and administration related to day to day operations of program
• Create monthly calendars with Lead DSP and send to families Case Manager / Interim Program Director
SequelCare of Tennessee-Murfreesboro, TN
March 2013 to June 2015
• Provide individual, family and group counseling: communication skills, anger management skills, coping skills, depression, anxiety, loss, grief, parenting education, alcohol and drug education with relapse prevention
• Provide therapeutic or supervised visitations between foster placed children and birth parents
• Advocate and provide service linking for clients and families.
• Attend court, foster care review board meetings, treatment team meetings, and Individual Education Plan meetings
• Develop service/treatment plans specific to individual served and family
• Document sessions/meetings in a professional and concise manner Grill Cook
Sunoco Food Mart-Spring Hill, TN
November 2011 to March 2014
· Key Holder to open store
· Set up store for morning shift
· Prep for breakfast and lunch menu items
· Prepare items for customers for food warmers
· Prepare special food requests as needed
· Cleanup and sanitize kitchen
· Inventory and communicate to manager daily
Residential Instructor
Glenwood Autism and Behavior Center-Birmingham, AL February 2008 to October 2011
• Assessments and evaluations through Plan of Care
• Instruction for short and long term clients for Life skills and educational needs
• Lead Instructor of 2-3 instructors at times
• Create appetizing dinner meals with individual plans in mind (12 persons)
• Detailed documentation through daily reports; analyze/calculate monthly reports
• Staff training
• Transport clients to various medical appointments
• Plan and make arrangements for client group outings; manage allotted money
• Attend treatment team meetings once a month
• Model for social skills through group outings with clients in community
• Updates to family/guardian of daily progress
• Individual counseling
Mental Health Worker
Alabama Clinical School-Birmingham, AL
October 2006 to October 2007
• Monitor and document 10-15 adolescent males’ behavior and social activities
• Individual counseling
• Instruct clients’ proper hygiene, social interaction, and educational needs
• Guide and monitor clients to/from classroom, cafeteria meals, and group counseling
• Interaction with clients in outdoor activities
• Participate in weekly meetings
• Transport clients to medical appointments
Youth Counselor
Three Springs New Beginnings-Owens Cross Roads, AL April 2004 to June 2005
• Instruct and evaluated 12 adolescent girls’ emotional, physical, and intellectual needs through Plan of Care
• Document girls’ behaviors as well as assist clients throughout day
• Follow up on paperwork, attend meetings, update knowledge as needed
• Head Counselor of 1-2 counselors at times
• Individual and group counseling
• Interacted/communicated with parents on various scheduled activity days Education Administrative Assistant
Lake Grove School-Lake Grove, NY
August 2002 to August 2003
• Education payroll and petty cash (reconcile via Excel for any expenditures each day
• Initiate substitute teacher morning calls
• Create correspondence via Principal; generate report cards, notification mailings for parent/guardian meetings
• Answer multi-line telephone and communicate messages through email to appropriate staff
• Organization and inventory of education office and supplies
• Volunteer to assist teacher with after-school activities Education
M.S. in Human Services
Capella University
2003 to 2007
B.A. in Psychology
SUNY College at Old Westbury
1999 to 2002
A.A.S. in Early Childhood Education
SUNY Nassau Community College
1996 to 1999
Diploma
Deer Park Senior High School-Deer Park, NY
1980 to 1983
Skills
• Business Letter Writing
• Customer service
• WORD
• Microsoft Office
• Medication and Medical on-the-job training (5 years experience)
• PowerPoint
• Windows
• Time management
• Small accounts/Bookkeeping
• Organizational skills
• Computer skills
• Adobe
• Front desk
• Internet
• Program development
• Intake
• Medical terminology
• Property management
• Outlook
• Typing 65 wpm; 10-key/calculator
• Individual / Group Counseling
• Discharge planning
• Supervising experience
• Phone etiquette
• Crisis Intervention
• Microsoft Excel
• Data collection
• Medical office experience
• Excel
• Management
Certifications and Licenses
Driver's License
CPR Certification
July 2022 to July 2024
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