Data Analytics Leader and Executive Insights Manager

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Godswill Umoru

GODSWILL UMORU

080******** *************@*****.***

linkedin.com/in/godswill-umoru www.godswill-umoru.site MANAGER – DATA INSIGHTS & BUSINESS ANALYTICS

Data-driven technology and analytics leader with 15+ years of experience transforming enterprise data into actionable insights that improve decision-making, operational performance, and business growth. Proven expertise in business performance reporting, analytics dashboards, data governance, and executive insight generation, enabling leadership teams to make informed strategic decisions. Experienced in building data reporting ecosystems, performance scorecards, and predictive insights frameworks that translate complex datasets into compelling narratives for business leaders. Strong background working across telecommunications, consulting, and energy sectors, delivering analytics-driven transformation initiatives and improving operational efficiency through data intelligence. CORE COMPETENCIES

• Data Analytics & Business Intelligence

• Business Performance Reporting & Scorecards

• Market & Operational Insights Generation

• Data Storytelling & Executive Decision Support

• Dashboard Development & Data Visualization

• Excel, Power BI & Data Reporting Tools

• Data Governance & Data Quality Management

• Cross-Functional Stakeholder Engagement

• Predictive Insights & Trend Analysis

• Data-Driven Strategy & Business Planning

• KPI Design, Monitoring & Performance Tracking

• Insight-Driven Business Recommendations

PROFESSIONAL EXPERIENCE

MONTEGO UPSTREAM SERVICES Lagos, Nigeria

Head, IT and AI Lead October 2024 – Present

Lead enterprise data initiatives supporting strategic decision-making, operational analytics, and executive reporting across multiple subsidiaries.

Business Insight Reporting

• Designed enterprise dashboards and performance reporting frameworks used by leadership to monitor operational KPIs and strategic initiatives.

• Generated monthly and quarterly insights reports identifying trends, risks, and opportunities across operations.

• Built data models and analytics workflows to translate operational data into actionable business insights. Data Governance & Reporting Ecosystem

• Established data governance standards improving accuracy, accessibility, and reliability of enterprise datasets.

• Implemented automated reporting systems that reduced reporting turnaround time by 60%. Sensitivity: Public

Godswill Umoru

Business Performance Analytics

• Conducted operational performance analysis across business units, delivering recommendations that improved efficiency by 20%.

• Supported strategic planning with robust data insights and performance scorecards. Cross-Functional Data Collaboration

• Partnered with operations, finance, and executive leadership teams to align analytics outputs with business priorities.

• Led data-driven decision sessions using insights to support strategic initiatives. Key Achievements

• Developed centralized business intelligence dashboards improving leadership visibility into performance metrics.

• Implemented AI-powered analytics tools that enhanced predictive insights and operational forecasting. MTN BENIN Cotonou – Benin Republic

Operations and Service Delivery Manager October 2022 – Oct 2024 Managed analytics-driven operations within a national telecommunications environment serving millions of customers. Data Insights & Analytics

• Produced detailed performance reports analyzing network operations, service delivery, and customer impact metrics.

• Developed data-driven scorecards used in executive performance reviews. Trend Analysis & Performance Optimization

• Conducted deep-dive analytics on operational datasets identifying efficiency opportunities that reduced costs by 45%.

• Provided actionable insights supporting infrastructure investment and operational improvements. Executive Reporting

• Delivered regular executive presentations summarizing key operational insights, risks, and strategic recommendations. KPMG Lagos - Nigeria

Head, ITS Operations May to October 2022

• Strengthened cybersecurity governance by implementing ISO 27001, ISO 23001, and AIP policies.

• Oversaw network, cloud, and data center security operations for a 600+ user enterprise environment.

• Enhanced data confidentiality, identity governance, and endpoint protection using AIP, LAPS, Azure AD, and Defender solutions.

• Delivered risk assessments, audits, and security architecture improvements aligned with consulting excellence.

• Advised senior leadership on IT risk management, cyber resilience, and enterprise architecture optimization. TEK EXPERTS LTD Lagos - Nigeria

Assistant, Head of IT August 2018 – May 2022

• Led cybersecurity and ITSM improvements that increased IT operational efficiency by 25%.

• Designed and enforced security controls, network policies, and SLAs across 1500+ users.

• Oversaw endpoint security, incident management, Active Directory governance, and infrastructure hardening.

• Enhanced service delivery quality through root-cause analysis and risk-driven process improvements. JMG LIMITED Lagos - Nigeria

System/Network Administrator March 2014 - July 2018

• Implemented physical and information security controls, improving system security performance to 98%.

• Strengthened IT governance, infrastructure security, and vendor-managed compliance standards.

• Developed operational policies and enforced best practices for secure service delivery. CERTIFICATIONS & PROFESSIONAL QUALIFICATIONS

• ITIL v4 Foundation

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Godswill Umoru

• Six Sigma Yellow Belt

• Cisco CCNA

• Microsoft Certified: Cloud, Security, Intune, Azure, Copilot, Mobility

• Fortinet NSE 1–3

• Google Project Management Certificate

• Oracle Autonomous DB

• Technology Green Skills Certification

INTERNATIONAL & LOCAL CYBERSECURITY ENGAGEMENTS

• Africa Cybersecurity CISO Summit – Lagos

• GITEX AI Summit – Abuja

• KPMG AI Digital Summit – Lagos

• Huawei Tech Experience (HQ & Factory), China

• MTN Telco-to-TechCo Transformation Event

TECHNICAL CAPABILITIES

• Security Architecture & Frameworks

• Cybersecurity Governance & Controls

• Infrastructure & Cloud Security

• PCI DSS & ISO Standard Implementations

• Endpoint & Identity Protection

• SOC Coordination & Security Monitoring

• Business Continuity, DR & Risk Management

• Secure SDLC, QA & Change Control

• Executive Presentations & Security Advisory

• Programming: Python, Vue.js, C# (for security automation). EDUCATION

• National Open University of Nigeria, Lagos (2017) Master of Science, Information Technology (2:1)

• Ladoke Akintola University of Technology, Oyo (2012) Bachelor of Technology, Computer Science (2.1).

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