Data Entry Clerk with Fast-Paced Front Desk Experience
Resume:
Lisa Brown
Palm Bay, FL ****5
Dynamic and highly organized professional with 7 years of experience managing front desk operations in fast paced environments. Adapt at multitasking across phone systems, email, and appointment scheduling while maintaining meticulous file systems and a welcoming atmosphere for visitors. Seeking to leverage strong interpersonal skills and proven efficiency improvements to support and elevate the administrative functions of a forward thinking organization. Work experience
Front Desk Receptionist
Southview Manor Nursing Home • Chicago, IL
May 2023 to November 2025
Greet visitors and residents warmly, ensuring a positive first impression for everyone entering the facility.
Managed the sign-in and sign-out process for visitors.
Monitored surveillance cameras.
Assisted in scheduling appointments for residents to meet with medical staff, therapists, or other healthcare professionals.
Manage multi-line phone lines, screen calls, and direct inquiries to appropriate staff members with professionalism and courtesy.
Handle incoming and outgoing correspondence, including emails, mailings, and deliveries.
Maintain the front desk area by organizing materials, filing documents, and ensuring a tidy workspace.
Utilized computer systems and software to manage resident records, appointments.
Support office management tasks such as proofreading documents, managing office supplies inventory, and assisting with clerical duties like copying or faxing, and scanning.
Handled emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern. Receptionist/Warranty Coordinator
Adams Homes Construction Company • Melbourne, FL
October 2018 to May 2023
Greeted all incoming visitors.
Answered multiple telephone lines and routed calls to the right department.
Handled administrative duties typing/filing/copying/scanning/faxing/ emailing.
Processed over 100 invoices weekly.
Communicated with contractors by mail, phone, or email regarding discrepancies on the invoices.
Distributed contractors payment weekly.
Resolved issues with unpaid invoices through conversations with our corporate office.
Microsoft Excel was used to manage invoices.
Reached out to homeowners by phone and email regarding warranty issues.
Submitted work orders to contractors.
Proofread documents for accuracy.
Prepared quarterly and monthly reports.
Proficient Microsoft Office Suite: Word, Excel, Outlook, PowerPoint.
Scheduled appointments for Production Manager/Superintendents
/Contractors.
Participated in weekly meetings with the Production manager and Superintendents.
Coordinator office supplies and inventory, ensuring that everything is well-stocked.
Ability to perform in a fast-paced work environment and meet deadlines.
Organized/prioritizes/problem solved.
Prepared files and close files with completion of work assignments.
Manage incoming and outgoing mail and handle package deliveries.
Maintain confidentiality with all files.
Education
Associate's degree in Assisted Living Administrative Everest University-Melbourne • Melbourne, FL
September 1985 to June 1988
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