Sales and Customer Service Professional
Resume:
L A U R LP E N P E T E R S
E D U C A T I O N
*************@*****.***
C O N T A C T
Marian High School
HIGH SCHOOL
MID MICHIGAN COMMUNITY
COLLEGE
S K I L L S
POS Systems
Cash Handling & Reconciliation
Inventory Management
Merchandising
Graphic Design (Canva)
Microsoft Office (Excel, Word)
Floral Design
Customer Relationship Building
Organizational & Time
Management Skills
E X P E R I E N C E
Cannaisseur Provisioning Center - Lansing, MI
2018-2026
SALES ASSOCIATE
Helped customers choose products and answered questions to ensure a positive shopping experience
Processed high-volume POS transactions while handling cash responsibly and accurately
Followed all industry regulations and completed required tracking and reporting
Assisted with opening and closing duties and maintained store security procedures
Received deliveries, stocked inventory, and kept merchandise organized
Worked with team members to keep the store running smoothly during busy hours
S U M M A R Y
With over ten years of experience in customer service, sales, inventory management, and day-to-day operations, I enjoy helping others and being part of a team. Dependable and detail-oriented, I take pride in providing friendly, helpful service. SALES ASSOCIATE
Thrifty Florist - Birmingham, MI
2015-2017
Assisted customers with in-store and phone orders, providing friendly and helpful service
Received and processed floral deliveries while keeping inventory organized and fresh
Operated the POS system and balanced the cash drawer at the end of shifts
Watered and cared for plants while maintaining clean and attractive displays
HOUSEKEEPER (SELF-EMPLOYED)
Detroit, MI
Provided professional cleaning services for residential and commercial clients
Ensured spaces were clean, organized, and well maintained 2011-2017
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