Customer Service & Insurance Admin Specialist
Resume:
****.*****@*****.***
Jaclynn Huppi
SKILLS
Quick learner who is not afraid to ask questions, excellent communication skills both over phone and in person. Seeking long term full time employment. Proficient in data entry, correspondence between companies and their clients, and attention to detail. EXPERIENCE
Cache Valley Insurance, Logan UT - Insurance Agent/CSR Oct. 2024 - Present
● Answering phones
● Taking payment over phone, walk in, and mail
● Taking record of personal client information to quote home and auto policies
● Issuing and maintaining home and auto policies
● Help insured file claims and help with correspondence between companies and their clients
● Stay current on daily emails
● Experienced in Hawksoft Insurance Software, attaching documents and keeping notes on each insured, adding and deleting vehicles, drivers, and loan companies
● Providing loan officers with evidence of insurance forms with up to date information
● Drive to different locations to take pictures of properties to be quoted Canyon Dental Care, Smithfield UT - Front Desk/Office Manager June 2018- Oct. 2024
● Running month end reports and collections
● Posting payments from insurance companies as well as following up on claims and writing appeals for insurance claims
● Explaining treatment plans, insurance benefits, and consent forms to patients
● Managing monthly bills for the office building
● Importing and exporting x rays into patient charges in Dentrix ● Setting up office discount plan
Smithfield Clinic, Smithfield UT - Medical Assistant I July 2014 - Oct. 2015
● Performed CLIA waived moderated complex testing
● Phlebotomy
● Report lab results to patients and make follow up appointments
● Administered immunizations and other medications as needed
● Charting in patient files
EDUCATION
Stevens Henager College, Logan UT - Medical Specialties Graduated November 2011, Logan UT
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