Multitasker with 20+ Years Customer Care Experience

Loki Dehr

Diamond Springs, California, United States

************@*****.*** +1-530-***-****

linkedin.com/in/loki-dehr-381591133

Summary

I am a Certified Medical Assistant Scribe by the state of California to perform administrative and clinical duties with eleven years of experience, plus an additional eight years of multidisciplinary medical experience. I have a positive, upbeat personality and have been told by my superiors that I take constructive criticism well and I'm a good peer trainer. I enjoy working in teams but have the confidence to be a leader when required. I thrive working at a fast pace with the ability to focus on the details at hand. My number one objective is ensuring patients' quality of care is beyond satisfactory.

Experience

Nurse

WelbeHealth

Order entry, authorization entry and approvals, communication between provider's and medical centers. Certified Medical Assistant

Maxim Integrated

Medical assistant/school nurse for High School and a Middle School basic wound care, minor triage, emotional wellness coach, COVID testing, providing health education and back up emergency staff. Medical Scribe

GEN

Oct 2018 - Apr 2019 (7 months)

I helped open this clinic and organize and plan work flows. I trained the staff on how to use our operating

system and how to keep patient records. I roomed patients, took vitals, performed prior authorizations, transcribed medical exams with the provider and prepared progress notes. I contacted patients for scheduling appointments and kept inventory for the entire clinic. Medical Scribe

Sutter

Aug 2016 - Apr 2017 (9 months)

Supervisor: Arfan Hanif: 530-***-****

Daily Duties: Rooming patients, obtaining patient histories and chief complaints for each visit. Assisting with keeping an accurate record for each patient record as well as assist the provider in keeping accurate

record of any exams that were performed during the visit. Managing the in baskets, scheduling patients for follow up appointments and Medicare Wellness visits. Managing lab pick up for specimens that had been collected throughout the day at the care center. I volunteered to lead the daily huddles and Loki Dehr - page 1

maintained the AED and emergency call bag supplies. Medical Assistant

Sutter Medical Center

Apr 2016 - Aug 2016 (5 months)

Supervisor: Jacob Williams: 916-***-****

Daily Duties: Rooming patients and obtaining vitals, ensuring each patient was comfortable whether they

needed a drink or a blanket. Daily I submitted prior authorizations to ensure patients had their needed anti-emetic or pain medication. At times, I had to assist with patient transportation. In addition, I was trained how to submit and enter continuation of care referrals for each provider. Medical Assistant

Shepherd Family Chiropractic

May 2013 - Mar 2016 (2 years 11 months)

Supervisor: Darlene Niles: 530-***-****

Daily Duties: Scheduling patients for massage therapy, decompression/traction therapies, manual adjustments and DMV physicals. Efficient at providing accurate eye testing, dipstick urinalysis, occupational testing and therapeutic ultrasound therapy. While perfecting my time management between patients I managed every cash, private insurance and Worker's Compensation billing for each patient within the clinic. CPT-10 coding expertise and experience with each patient account I submitted for billing.

Education

Central Sierra ROP

Nursing

Folsom Lake College

High school diploma

Skills

attention to detail • basic • billing • certified novell engineer • coaching • cpr certified • cpt • customer service • documentation • focus

Loki Dehr - page 2

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