Retail Store Supervisor Candidate, Any Location
Resume:
RESHMA SEKHAR GEETHA
Assistant Manager Customer Service Inventory Control
+1-306-***-**** ******.********@*****.*** www.linkedin.com/in/reshma-g-5abb0a244 414 Budz Crescent Saskatoon, SK
PROFESSIONAL SUMMARY
Experienced assistant manager with over six years in customer service and inventory control, skilled in enhancing operational workflows and resolving customer issues efficiently. Proven track record of boosting sales report accuracy by 30% and improving customer satisfaction ratings by 15%. Adept at leading store operations independently and coordinating teams to optimize performance and compliance, supporting organizational goals at Circle K. PROFESSIONAL EXPERIENCE
Circle K Saskatchewan
Assistant Manager 09/2025 - 01/2026
Oversaw daily store operations independently during solo shifts, supporting a customer base of 150+ daily transactions while maintaining service quality and compliance.
Resolved 50+ front-office customer issues weekly with professionalism, improving customer satisfaction. Prepared and analyzed weekly sales, inventory, and staffing reports used by management to guide scheduling and operational decisions.
Coordinated with 5+ vendors and service providers to schedule maintenance and ensure timely supply availability, demonstrating organization and follow-through.
Trained and onboarded new staff across shifts on POS systems, procedures, and service standards, strengthening team consistency and efficiency.
Maintained accurate cash handling and reconciliation processes with high attention to detail and accountability. Circle K Saskatchewan
Retail Sales Supervisor 05/2024 - 08/2025
Managed admin and front-office tasks during solo shifts. Handled documentation, scheduling, reporting, and email with strong organization.
Supported daily operations across a store team of approximately 6–8 staff by coordinating shift updates, information flow, and task coverage to maintain a smooth workflow.
Monitored inventory and office supplies, maintaining accurate records and structured documentation with high attention to detail.
Resolved customer concerns and service issues using clear communication and conflict-resolution skills while balancing administrative responsibilities.
Prepared sales and operational reports used by management for staffing and performance review. Circle K Saskatchewan
Customer Service Representative 12/2022 - 05/2024
Handled front counter, calls, billing support, and documentation Maintained organized filing systems and daily reconciliation reports Assisted in document preparation, data entry, and maintaining office records
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PROFESSIONAL EXPERIENCE
Infosys Ltd India
Technology Analyst 05/2016 - 08/2022
Led a team of 10 members, resulting in timely delivery projects by coordinating tasks and maintaining documentation standards.
Prepared technical and operational documentation, SOPs, and reports for 6 cross-functional teams and management, ensuring clarity and standardization.
Managed incident records, service reports, and communication logs in ServiceNow with strong attention to detail and data accuracy.
Coordinated schedules and activities across 6 teams, supporting timelines and maintaining organized documentation. Streamlined administrative and documentation workflows, improving process efficiency and information accessibility. EDUCATION
Post-Graduate Certificate - Cloud Computing & Blockchain Saskatchewan Polytechnic(Completed-2024) Post-Graduate Certificate-Cybersecurity Saskatchewan Polytechnic(Completed-2023) Master of Computer Application Indira Gandhi National Open University(Completed-2022) CERTIFICATION
First Aid & CPR National Health & Safety Association(2026) Food Safety SafeCheck®(2023)
Saskatchewan Lottery Certification Western Canada Lottery Corporation(2023) WHMIS WHMIS(2026)
CORE SKILLS
Technical Skills
Front Desk Reception Front Desk Reception Phone & Email Handling Document Preparation Filing & Records Management Reporting & Data Entry Microsoft Office (Word, Excel, Outlook) Office Organization Administrative Support to Management Soft Skills
Customer & Client Service Leadership Teamwork Conflict Resolution Communication Organization Attention to Detail Reliability Multitasking
References
District Manager (Direct Supervisor) Circle K Saskatchewan Senior Manager(Network Engineering) Finastra Ontario Contact details available upon request.
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