Operations & Analytics Professional with Banking Experience

Cosmo J. Correa

**** ****** **. ***** ***** IL **171 • 312-***-**** • *************@*****.***

Objective

To obtain a position where I am able to utilize my project management, analytical and

communication skills in an environment that will provide growth and stability in an established

corporation.

Abilities

15+ years of banking/lending industry knowledge

15+ years of technical, analytical and complex reporting experience

14 years of customer service/Data comparison

Excellent written and verbal communication skills, with an eye for detail

Able to multi-task in high stress environment. Cash Reconciliation.

Proficient in Microsoft Office, Microsoft Outlook, Adobe, Powerpoint, Sharepoint.

60+ wpm.

Employment History

UPS, Hodgkins, IL 9/2023- Current

Warehouse Package Handler

As a package handler I was responsible for loading, unloading, sorting, and scanning packages in trailers/trucks for a fast paced environment. Attention to detail was vital. At times I was called to provide safety guidance, training, and oversee staff to ensure performance and shipping deadlines were met which involved major leadership and problem solving skills.

ActOne Group, Schaumburg, IL 10/2021-7/2023

Contract Business Analyst, Financial Product Researcher at JPMC 01/2023-7/2023

Assisted in developing a foundational database outlining over 400+ financial products. Collect

and manage data in SharePoint, verify data integrity, and utilize data analytics. Product management

included communication with various internal stakeholders up to the Managing Director level requesting

data and following up on those requests in a timely manner. Practiced SQL knowledge as

product catalog had to be maintained and updated consistently to meet agreed deadlines per

stakeholder's request and aligned with federal guidelines. Developed templates and queries to

help facilitate with efficiency and accuracy for reporting. Maintained strategic catalog reports

and calendars in order to align within regions to discuss outputs and productivity within

financial products.

Contract Safety Deposit Box Auditor at JPMC 10/2021-01/2023

Responsible for following a number of different processes in compliance with federal

law and regulations for safety deposit boxes. Routine visits to Chase branches to resolve or

identify any discrepancies upon physical inspection. Review and interpret legal documents,

catalog inventory, monitor, and work with several different vendors. Travel across the US

branches, document, and audit data. Coordinated with team members and branch staff to

ensure best practices and discuss all findings. Assisted team from specified region with data

configurations and set up for efficient workflow in order to perform audit process.

US Bank, Chicago, IL 04/2002- 10/2021

Performance Operations Support Associate 11/2009-10/2021

Responsible for managing a portfolio of 15-20 residential mortgage-backed security deals

containing approximately 10,000 loans. Monthly duties include analyzing loan level files

reported by the loan servicers, reviewing them for accuracy, resolving all variances, and

creating monthly reports for the investors who own the bonds backed by the mortgages we

master service. Played a vital role in recruiting and assembling a team to help facilitate

workload. Organized agendas and daily workflow policies to mitigate setbacks and sustain

consistent process routines. Was responsible for conducting internal audits of financial and operational controls to ensure compliance aligned with our policies and procedures.

• Cash Reconciliation was performed on a monthly basis to mitigate possible

discrepancies

• GNMA, FNMA, FHLMC, and FHA loans were mortgage products reported by the

investor.

• Term(s) verification initiated by our team included: PI, Rate, Index, etc...

• Loan amortization was implemented to resolve outages in cases where discrepancies

occurred.

MBS Trust Pool Analyst 02/2002 -11/2009

Loan review/certification from customers on a daily basis along with strong communication is

part of a daily procedure. Deadlines and accurate data comparison is a workflow initiated by

the agency certification team. Worked as a lead in several accounts to ensure proper guidelines

were followed and deadlines were met. Created spreadsheets noting exceptions to specific

loans for customers requesting certification.

Pentacon Industrial, Niles, IL 04/1999-12/2001

Industrial Purchasing Agent

Contacted industrial product supplier representatives to meet customer demand and urgent

deadlines. Maintained and balanced inventory for specialized industrial products. Stocked and

organized warehouse to maintain efficiency. Monitored products in order to keep budget at

company’s demands. Data entry, order expediting, and report generation were part of a daily

workflow. Was responsible for meeting with Company representatives to discuss possible partnerships.

Education

1994- 1998 De La Salle Institute, Chicago, IL

College Prep Studies and maintained a 4-year academic Scholarship

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