Restaurant Operations Leader and GM with 18 Years Experience

VINCENT A. CORPUZ

Leawood, KS ***** M: 310-***-**** ********@*****.***

SUMMARY

Extremely passionate and motivated restaurant operations and managing partner with 18 years of professional experience. Proven career record of driving sales & profitability through problem solving operational inefficiencies and implementing protocols of cost control. An accomplished and results- driven manager in multi-unit, high-volume, fine dining and upscale casual restaurants. Background in developing and delivering highly effective training programs. Leader that empowers others to achieve goals and customer satisfaction. Seeking a position as a Managing Partner that will utilize these skills and experience to streamline processes, teach, and grow. SKILLS

Customer service Clientele retention Accounting Budget Coaching Special events Culture

Financial reports Forecasting HR Inventory Inventory control Loss prevention Troubleshooting

Marketing strategies Marketing Payroll Policies Profit Protocols Quality controls Sales

Scheduling Supervision Team building Training programs Excel Microsoft Office Applications EXPERIENCE

4/2023 to 1/2026

Managing Partner

Plate Restaurant Group – Kansas City, MO

• Drives overall revenue through direct sales efforts, group bookings, VIP engagement, and community outreach.

• Collaborates across departments (operations, marketing, sales) to meet financial targets.

• Maintains active presence during peak business hours and high-impact events.

• Acts as the face of the venue and upholds brand reputation within the community.

• Ensures consistent delivery of exceptional guest experiences, including service, food, beverage, and entertainment quality.

• Maintains facility standards in cleanliness, safety, and staff appearance.

• Recruits, hires, trains, and develops both management and hourly staff.

• Cultivates a positive, high-performance team culture aligned with company values.

• Conducts evaluations, administers disciplinary actions, and manages performance improvements.

• Manages daily operations within company guidelines, including labor, inventory, and cost control.

• Oversees P&L, comp reports, nightly recaps, and audits to ensure financial accuracy and profitability.

• Administers vendor and entertainment contracts, ensuring proper legal review and compliance.

• Ensures secure cash handling, timely deposits, and accurate payroll and administrative reporting.

3/2021 to 3/2023

Administrative Support Representative

DH Pace – Olathe, KS

• Provides administrative support to the Warehouse Manager and Warehouse Team

• Manage and maintain reports.

• Assist the Warehouse team with data reporting and analysis.

• Supports the team with system administration, and various reporting assignments.

• Administers the tracking of department projects.

• Maintain Production Schedule for shops

• Created SOP for warehouse production

08/2018 to 03/2020

Manager/Bar Manager

Nick and Jake’s Restaurant Shawnee, KS

• Constructed, maintained, and updated cocktail recipes and concepts.

• Increase bar sales through bar personnel and creative cost effective products

• Hands-on in interviewing, hiring and training employees. Mentored in development of personnel through educational classes.

• Implemented new systems and updated protocols in FOH & BOH departments to increase efficiency and productivity.

07/2016 to 06/2018

General Manager

Rye Restaurant Leawood, KS

• Coached and mentored new management staff in daily operations. Defined management positions and supporting roles for organizational structure.

• Instilled the culture of teamwork and cultivated a higher standard to ensure the guest experience.

• Implemented new systems and updated protocols in FOH & BOH departments to increase efficiency and productivity.

• Hands-on in interviewing, hiring and training employees. Mentored in development of personnel through educational classes

• Achieved positive and consistent sales growth while meeting company goals in profit & loss categories.

06/2015 to 01/2016

General Manager

Bread & Butter Restaurant Concepts – Kansas City, MO

• Collaborated with owners and operators to interview, hire and create an opening team with cross-functional training and coaching in customer service, guest satisfaction and superior food and beverage knowledge

• Established and enforced operation processes that promoted company objectives and goals for development, growth and profitability

• Executed daily operations and supervised a management team and staff of 50 in order to ensure that operation processes stayed within agreed budget and timeline 06/2013 to 06/2015

General Manager

Post & Beam Hospitality Group, Inc.

Willie Jane Restaurant – Los Angeles, CA

• Created strategic procedures and operational protocols that reduced food, beverage and labor costs that led to an increase in profit margins

• Developed and executed new marketing strategies to increase profitability by cultivating local clientele through community events, live entertainment and featuring ingredients from a locally sourced neighboring chefs garden

• Managed “garden to glass” and small batch bourbon based bar program and controlled beverage costs by training team in effective supervision and inventory control and ordering systems

• Performed all forecasting, production, scheduling and P&L responsibilities

• Cultivated and trained FOH staff to create a positive and successful working culture and coached management team in payroll, scheduling and daily operations 12/2010 to 05/2013

General Manager

Sprout LA Restaurant Group

Rivera Restaurant Los Angeles, CA

• Collaborated with Los Angeles’s acclaimed bar manager, Julian Cox, on a cocktail and spirits list which resulted in a James Beard Award nomination for “Outstanding Bar Program”

• Defined management positions and provided coaching for implementation of daily operating procedures

• Responsible for analyzing all financial reports for restaurant and special events operations 08/2006 to 12/2010

Assistant General Manager

The Patina Restaurant Group

Zucca Risorante, Nick & Stef’s Steakhouse, and Café Pinot Los Angeles, CA

• Executed and oversaw operations of in house wedding and special events and effectively created teams to execute prompt and courteous service which was well received by the special events department and upper management

• Increased secret shopper reports by 10% and maintained an average score of 90% and above

• Completed daily operations from scheduling, payroll and accounting functions and managed inventory, waste, cost and quality control TRAINING

SnapIT Solutions, Overland Park, KS – IT Support Specialist Course 2020 Coursera – Google IT Support Professional 2020

EDUCATION

Santa Monica College, Santa Monica, CA – Business 1996

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