Administrative & Accounting Professional with Data Expertise

Julie Shangraw

St. Catharines, ON

613-***-**** *****.********@*****.***

Professional Summary

Detail-oriented Administrative and Accounting professional with extensive experience in records management, customer service, compliance documentation, and high-volume data processing. Proven ability to manage confidential information, respond to public and client inquiries, maintain accurate files, and support regulatory and operational workflows. Recognized for organization, accuracy, and dependable follow-through in deadline-driven environments. Seeking to contribute strong administrative and coordination skills in a municipal enforcement support role.

Core Skills

Administrative & Clerical Support

Records & File Management

Public / Client Inquiry Handling

Document & Correspondence Preparation

Data Entry & Database Accuracy

Compliance & Policy Adherence

Confidential Information Handling

Scheduling & Coordination

Invoice & Case Documentation Review

Microsoft Office Suite (Word, Excel, Outlook)

Sage 50 & QuickBooks

Multi-department Coordination

Deadline & Priority Management

Professional Experience

Accounts Payable / Reception

Handling Specialty — Jan 2024–Present

Provide daily administrative and accounts payable support within a high-volume accounting environment

Enter and verify invoices and records in Sage 300 with strict accuracy standards

Review documentation for completeness and proper approvals

Maintain organized electronic records and audit trails

Process expense reports and supporting documentation

Prepare and match freight and shipping documentation

Support reception and front-line inquiry handling when required

Coordinate with internal departments to resolve documentation discrepancies

Manage front desk operations by greeting visitors, handling calls, correspondence, scheduling appointments and meetings, maintaining records, and providing administrative support to ensure smooth daily office operations.

Accounts Payable Clerk

Battlefield Equipment Rentals — Dec 2021–Jan 2024

Reviewed invoices and supporting records for accuracy and authorization compliance

Created and processed invoice batches within vendor payment timelines

Maintained accurate financial and vendor records

Supported cross-department documentation requests

Reduced processing errors through detailed verification practices

Accounts Payable Clerk

Glen Elgin Vineyard Management — June 2021–Dec 2021

Performed administrative and financial recordkeeping duties

Managed logistics tracking, schedules, and timesheet entries

Processed journal entries and inter-company transfers

Maintained organized accounting documentation files

Used Sage 50 and QuickBooks systems

Senior Medical Receptionist

Niagara Foot Care & Orthotic Clinic — May 2020–April 2021

First point of contact for client and public inquiries

Scheduled appointments and managed intake records

Processed payments and insurance documentation

Prepared formal correspondence and medical letters

Maintained confidential client records

Delivered professional, calm customer service in a busy environment

Full Cycle Bookkeeper

Community Living Upper Ottawa Valley — June 2018–Jan 2020

Managed full bookkeeping and financial documentation processes

Maintained transaction records and reconciliations

Prepared reports and financial statements

Managed weekly cheque runs and deposits

Supported finance department administrative needs

Office Administrator

RGW Financial Inc. — Jan 2013–Jan 2020

Managed calendars, scheduling, and client communications

Handled high-volume phone and email inquiries

Prepared regulatory and account documentation packages

Submitted and tracked compliance paperwork and forms

Maintained strict confidentiality standards

Coordinated with broker/dealer back offices to resolve file issues

Ensured adherence to financial service compliance protocols

Education & Certifications

Health Care Aide Certificate — New Skills Vocational School

WHMIS

Standard First Aid & CPR

Non-Crisis Prevention

Advanced Computer Certificate

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