Customer-Driven Front Desk and Service Expert
Resume:
Laura Arey
Clinton, IA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service
Conduent-Clinton, IA
November 2023 to Present
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Laundry Aide
Eagle Point Health Care Center-Clinton, IA
October 2020 to May 2022
Make sure laundry gets cleaned, dried and put away for the residents. Agent
Focus Services-Clinton, IA
November 2016 to May 2019
Took customers calls and helped them with whatever issue they were having. Machine Operator
Cenveo-Kirksville, MO
March 2016 to October 2016
Inspected envelopes as they came out of the machine and boxed them. Stacked pallets with boxes of finished envelopes.
Front Desk Receptionist/ Breakfast attendant
Holiday Inn Express-Kirksville, MO
January 2008 to June 2014
Managed the front desk and checked guests in and out of the hotel. Also took care of whatever issues they had. I also at the last 6 months of my employment worked the breakfast and kitchen. I made breakfast and cleaned.
Education
High school or equivalent in General
Clinton High - Clinton, IA
August 1982 to May 1987
Skills
• Computer Operation
• Front Desk
• Kitchen Experience
• Laundry
• Load & Unload
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