Logistics and Administrative Professional Expertise

William Allen

Logistics, Operations, and Administrative Professional

San Francisco, CA 94115

******************@***********.***

+1-415-***-****

Professional Summary

I am writing in response to your job posting on Indeed.com . The position requirements and my skills are a perfect match.

Willing to relocate to: Oakland, CA - Antioch, CA - Las Vegas, NV Authorized to work in the US for any employer

Work Experience

Executive Director/Kennel Manager

Kelly's English Golden Retrievers LLC.-Fort Myers, FL February 2020 to Present

General pet upkeep, feed, water, clean up. Customer service, answering phone calls, filing paperwork with AKC, account management, data entry, internet marketing, light accounting, market analysis, general clerical duties, dog walking, dog sitting, delivery driver, transport of puppies to multiple states or veterinarian appointments, purchasing, budgets, social media management, digital marketing, Facebook Ads, Google Ads, Meta Ads, photography, and whatever else owner may need me to do. Pedestrian Operator

Apple-CA, NV, WA, OR, CO, ID, AZ

January 2025 to September 2025

• walk up to 8 hours per day.

• capabilities to understand physical security protocols.

• ability to troubleshoot with hardware and software issues.

• lifting and carrying ~40 pounds for extended periods of time.

• Positive Communication with public.

• strong attention to detail

• travel 75% of the time, transporting team in van or sprinters from state to state.

• Setup Data Collection device

• Follow procedure to startup Data Collection device

• Do morning and in-field reports

• map location using Data Collection device

• complete Apple DORA report

• communicate with QC and Field Coordinator end of mission

• train new operators

• supervise teams of 8 operators

• coordinate travel and hotel accommodations

• Inventory

• Audits

• Written communication

• iOS devices

• GPS Mapping

Machine Operator/Forklift Operator

Oldcastle APG-Lehigh Acres, FL

April 2024 to December 2024

• Heavy Machine Operation in a concrete manufacturing plant (MASA, FROMM, EGAN Machines)

• Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly

• Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed

• Followed blueprints, work orders, or other specifications to set up machines for production runs

• Maintained accurate records of production output, downtime, and quality control checks

• Collaborated with team members to troubleshoot problems and optimize machine performance

• Implemented safety protocols and followed all company policies to maintain a safe working environment

• Ensured that products met quality standards by conducting regular inspections using measuring tools such as calipers or micrometers

• Assisted in the training of new machine operators on equipment operation procedures and safety guidelines

• Troubleshot mechanical issues by analyzing symptoms, diagnosing root causes, and implementing appropriate solutions

• Maintained inventory levels of raw materials or supplies required for machine operation

• Collaborated with maintenance technicians for preventive maintenance tasks on machinery

• Safely operated heavy machinery following established safety guidelines at all times

• Demonstrated strong attention to detail when inspecting finished products for defects or irregularities

• Maintained consistent production output by monitoring machine performance and making necessary adjustments

• Conducted periodic inspections of machines to identify signs of wear or damage, initiating repair requests as needed

Quality Control Specialist II

CDW-North Las Vegas, NV

June 2019 to March 2020

Program RF scanner, check daily emails, answer questions from technicians concerning specifics of any build, perform quality checks on orders, send email correspondence with Account Managers, coordinate workflow with fellow team leaders, troubleshoot technical issues with desktop computers, tablets, and laptops, configure operating systems to customers specifications, install computer hardware, data entry, verbal communication, record and issue quality errors, train new QC Specialist, work hand in hand with management and warehouse operations closely.

Machine Operator

SEACA PACKAGING-Fowler, CA

April 2018 to April 2019

Machine operator starts day by logging his attendance and production, Preps Diecast cutter, Preps Extrusion Grinder, gather and weigh scrap material, log weight on production log, feed scrap material into the Grinder, Prep Auger/Flake Extruder when forklift driver brings bags of Flake, record weight of flake, dump flake into Extruder, Cut new stacks of material to feed into the Grinder in between dumping new Flake into the Extruder

Quality Control Technician

CRANE WORLDWIDE LOGISTICS-Irving, TX

January 2018 to March 2018

Use pallet jack to bring pallets of received shipments into QC department, locate packing slip, open packages and check for accuracy of description, quantity, Customer PO #, Item #, and Line #, mark and highlight all accurate checks, place items back into package, reseal package, fill out Line Check Accuracy Form, place packages on new pallet, when pallet is full, use pallet jack or forklift to move to receiving department.

Order Picker

Boxed Wholesale-Flower Mound, TX

January 2018 to January 2018

Log into company based order picker system, pick items for a particular order, break down empty boxes, bubble wrap specific products, bag specific products, write personalized thank you card to customers, drop order in packing department.

Operators Helper/ Forklift Operator

Commex Corporation

December 2013 to October 2017

Check Line slips for resin, if empty refill with order specific resin, web machine for production, assist operator with preparing machines for production, maintain cleanliness in the plant, change out resin boxes, weigh an record boxes of scrap plastic, remove plastic rolls from Production Line when approximate footage has been reached, cut scrap from roll, treat roll with special treat pen, weigh and record roll weight on order sheet, input weight into Excel spreadsheet, get footage and record onto order roll tag, place roll on pallets, shrink-wrap pallets, label with size and product type, use forklift to move pallets to specific silo, use forklift to grab new pallet to replace the pallet for the specific Production Line, Load & Unload incoming and outgoing trailers

Inventory Clerk

Act-1 Staffing-Fresno, CA

January 2013 to September 2013

Program RFU scanner, Scan garment, scan whole fixture of garments, count garments to make sure correct amount of garments were on that specific fixture, move on to another fixture, use forklift to unload pallets into warehouse for sorting.

Administrative Assistant

NID-Housing Counseling Agency

September 2010 to May 2013

customer service and client greeting, maintain 10+ phone line system, maintain client database, data entry, report updates to clients, create client file, maintain all client file cabinets, correspond with bank representatives concerning client statuses, keep and maintain inventory of all office supplies, market analysis, reservations, emails/memos, flight and hotel booking, conference minutes, conference calls, equipment installation, computer software technical support, word processing, spreadsheets, develop information for company literature and website, detailed task description writer, special event support, inter-office liaison, client database support, record keeper, close interaction with all phase of housing counseling process with clients.

Administrative Assistant

Universal CPR

March 2007 to May 2012

answering calls, customer service, document preparation, telemarketing, client screening, email advertising, filing, data entry, inventory supplies, record keeper, client advocate, job referral services, bank deposits, light accounting, classroom prep, client orientation, invoicing. Software Analyst

Education

Business Administration (Bachelor's)

University of Phoenix-Oakland, CA

November 2015

High school diploma or GED

Skills

• E-commerce

• Quality control

• HTML

• Moving

• Shipping & receiving

• Computer hardware

• Tractor-trailer

• Distribution center

• Dog training

• Records management

• Forklift

• Photography

• Telemarketing

• Adobe Illustrator

• Cleaning

• Web Design

• Customer service

• Multi-line phone systems

• Conveyor belts

• Team management

• Front desk

• English

• Organizational skills

• Computer Troubleshooting

• Purchasing

• Writing skills

• Logistics

• Perishable goods transportation

• Power tools

• Driving

• Filming

• Microsoft Access

• Customer communication

• Cargo van operation

• Web design

• 10 key typing

• Facebook Advertising

• Typing

• Incident Reporting

• Written Communication

• Branding

• Photoshop

• Automotive tire pressure checks

• Picking & packing

• Automotive fluid level checks

• Account management

• Safety regulations

• Order picking

• Word

• Time management

• Pallet jack

• RF scanner

• Driving experience on interstate highways

• Packing

• Relationship management

• Side loader

• Research

• GPS navigation

• Databases

• Loader operation

• Electric pallet jack

• Working with people with disabilities

• Premiere

• Hand tools

• Cash handling

• Order picker

• Delivery driver experience

• Forklift safety protocols

• Hotel experience

• Property management

• Customer support

• Kennel Experience

• Manufacturing

• Phone etiquette

• Dispatching

• Box truck

• Cherry picker

• Adobe Premiere

• Animal Care

• Social Media Management

• Adobe Creative Suite

• Visual design

• Adobe Photoshop

• Warehouse management

• Sales

• Mobile devices

• Scissor lift

• Sanitation

• Administrative experience

• Graphic design

• Microsoft Powerpoint

• Powerpoint

• Inventory management

• Outdoor work

• Final Cut Pro

• Pre-trip inspection protocols

• Video editing

• Leadership

• Social media management

• Crane

• Order fulfillment

• Computer Hardware

• Personal protective equipment (PPE) use

• Market Analysis

• Pickup truck operation

• Kennel experience

• Customer relationship management

• Word processing

• Computer literacy

• Assembly

• Transportation safety regulations

• Analysis skills

• FEFO

• Barcode scanning for logistics

• Emergency procedures

• Google Docs

• OSHA

• Warehouse experience - Warehouse experience (11-15 years)

• Production planning

• Reach truck

• Driving experience in city centers

• Vehicle issue reporting

• Construction

• Adobe InDesign

• Load securing safety procedures

• Medical terminology

• Animal care

• Transportation management systems

• Load & unload

• Packaging

• Freight

• Communication skills

• Order shipping

• Supervising experience

• Math

• Detailing

• Inspection

• Continuous improvement

• Quality inspection

• GPS

• Flatbed

• Microsoft Word

• Marketing

• Heavy lifting

• Hazard communication

• Digital marketing

• Management

• Computer operation

• Managing teams in warehouse setting - Largest team managed in a warehouse setting (6-10 team members)

• Color theory

• Elixir

• WordPress

• Batch tracking inventory management

• Hospitality

• Food service

• Adobe Acrobat

• Periodic inventory method

• Database administration

• Data entry

• Van driving

• Manual handling

• Microsoft Outlook

• Dog walking

• Software troubleshooting

• Product demos

• Microsoft Publisher

• Basic math

• Video production

• Wordpress

• Windows

• Office experience

• Conflict management

• Manual transmission

• Food safety

• Inventory control

• RFID for inventory management

• Materials handling

• Computer skills

• Spreadsheet tracking

• Industrial maintenance

• Client communication

• Teamwork

• Mechanical knowledge

• Visual inventory control

• Industrial equipment

• Google Ads

• Operating systems

• Video Editing

• Microsoft Excel

• Filing

• Straight truck

• Heavy equipment operation

• Automotive fueling

• Vehicle cleanliness maintenance

• Vehicle inspections

• Microsoft Office

• General freight transportation

• Clerical experience

• Video Production

• Training & development

• Technical Proficiency

• Overhead cranes

• Warehouse management system

• Cash register

• iOS

• Senior care

• POS

• Productivity software

• Market research

• Cost accounting

• Customer relationship building

• LOTO

• Excel

• Negotiation

• Personal protective equipment (PPE) adherence

• Fair Housing regulations

Certifications and Licenses

Forklift Certification

Driver's License

FL Class E

Pallet Jack Certification

Non-CDL Class C

OSHA Fire Safety Training Certification

Fall Protection Certification

Forklift operator certification

Electric Pallet Jack Certification

BLS Certification

Additional Information

SKILLS

Computer Troubleshooting, Forklift, Spreadsheets, Word Processing, Verbal Communication, Emails, Internet, Music Production Software, Video Production Software, Graphic Design, Photoshop, Final Cut, Power Director 9, Windows Movie Maker, Adobe Illustrator, Adobe Reader X, MS Word, MS Publisher, MS PowerPoint, MS Excel

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