People-Oriented Customer Service Professional
Resume:
Hillary Armstrong
Gallatin, TN *****
**************@*****.***
Willing to relocate: Anywhere
Work Experience
Bartender/Server
Sidelines Bar and Grill-Ashland City, TN
May 2023 to October 2025
I was a server for a year then I got promoted and became a bartender keylead and managed for the other half of the time I was employed here.
Shift Leader
Taco Bell-Greenbrier, TN
May 2022 to May 2024
I opened and closed store and cooked on the line and ran cash register. As a shift manager Dollar General Manager
Dollar General-Ridgetop, TN
June 2014 to July 2023
Managing a couple different dollar stores scheduling pushing truck out stocking money counting opening and closing store.
Production Line Worker
Emerson electric-Russellville, KY
June 2020 to July 2022
Production line work fast pace . Heavy lifting and hanging motors Picking and Packing
Merchandise Handler, Gap Distribution Center-Gallatin, TN June 2019 to December 2021
Picking and packing orders
Line Work and Custmer Service
Gap distribution center
December 2020 to May 2021
Picking and packing customer orders and awnsering phone calls. Manager
Dollar general mamger
August 2018 to August 2020
Opening and closing store. Taking deposits to the bank. Dealing with custmor phone calls. Making daily work schedules on computer.
Dance Indstructor
Dancers academy
July 2010 to July 2020
Open and close dance studio and handle the books and money. Lead dance instructor
Packaging Machine Operator
Myatt metals
March 2019 to June 2020
Machine operator and surface grinder
Team Assembler
Dometic water heater company
January 2017 to October 2019
Assembled water heaters factory work fast paced
Assembly Line Production Worker
Dometic-Greenbrier, TN
May 2017 to August 2019
Water heater assembly line fast pace . We assembled water heaters Dance Instructor/Choreographer
Dancers Academy-Goodlettsville, TN
July 2010 to May 2019
Dance instructor.
Pizza Hut, Server
Bargain Hunt-Freight runner
October 2018 to February 2019
Oct 2017 - May 2018
Freight Runner
Bargain Hunt-White House, TN
June 2017 to October 2018
Running all the freight unloading and checking truck in. Walmart, Cashier
Server...
September 2015 to January 2016
Dollar General, Sales Lead
Cashier...
December 2013 to September 2015
Opening and closing store,financing and bank deposits, cashiers breaks, scheduling, stock etc... Sales Lead
Gymboree
August 2010 to February 2011
taking bank deposits and finances and opening and closing store stocking etc Bartender/Server
Sidelines Bar and Grill
Education
High school diploma
Aaron academy-Hemdersonville
August 2007 to May 2009
Skills
• Team management
• Basic math
• Wine knowledge
• Packaging
• Heavy Lifting
• Load & Unload
• Microsoft Office
• Restaurant experience
• Communication skills
• Hospitality
• Complaint handling
• Cocktail experience
• Clean workspace maintenance
• Laundry
• Beer knowledge
• Spirits experience
• Restaurant management
• Food allergen awareness
• Customer satisfaction surveys
• Referrals (candidate sourcing)
• Food handling
• Mentoring
• Time management
• Self-directed learning
• Job shadowing (employee development activity)
• Sales
• Assembly
• Food and beverage product quality management
• Food industry
• Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (1-5 sessions)
• Order Picking
• Achieving sales targets
• Cross-selling
• Teamwork
• Food hygiene
• Warehouse Experience
• Customer relationship building
• Food allergen management
• Store opening/closing procedures
• Stock rotation
• Food service inventory management
• Bartender experience
• Computer skills
• Time Management
• Food Preparation
• Cashiering
• Team leadership
• Food service cashier experience
• Internal hiring
• Busser experience
• Food service management - Food service management experience (3-5 years)
• Coaching
• Casual dining experience
• Food server experience
• Merchandising
• Pallet Jack
• Bartending
• Medical terminology
• Shipping & Receiving
• Dancing
• Organizational Skills
• Cleaning Experience
• Food portion control procedures
• Conflict resolution
• Customer service
• Phone etiquette
• Organizational skills
• Managing food service teams - Largest food service team managed (16-20 team members)
• Freight Experience
• Computer operation
• Serving - Serving experience (3-5 years)
• Commercial Cleaning
• Bar
• Financial performance measurement
• Guest services
• Temperature control
• Machining
• POS
• Quick service & fast food restaurant
• Upselling
• Teaching
• Food safety management
• Host/hostess experience
• Fine dining experience
• Dancing and people skills
• Cost control
• Social media (candidate sourcing)
• Cash handling
• On-the-job training (training delivery method)
• Residential Cleaning
• Print advertising
• Team motivation (leadership skill)
• Budgeting
• Performance management
• Food sanitation practices
Languages
• English
Certifications and Licenses
ABCP Certification
October 2029
TABC Certification
October 2024 to October 2029
abc license good for 5 years expires in 2029
ServSafe Alcohol Certification
ServSafe
Food Handler Certification
Driver's License
Contact this candidate