Flexible Customer Support and Delivery Professional
Resume:
Saharra Henry
Customer Support, Driver, And Diagnostics
Jackson, MS 39204
***********@*****.***
Professional Summary
I AM ALWAYS AVAILABLE AND READY TO WORK. I AM A VERY HONEST TRUSTFUL PERSON . I will always go above and beyond for my job..
Willing to relocate to: Clinton, MS - Jackson, MS - Flowood, MS Authorized to work in the US for any employer
Work Experience
Delivery Driver (Full-Time)
Amazon-Jackson, MS
March 2025 to Present
• clock in
• check in on scanner
• organize boxes
• pack boxes on truck
• read safety guide
• drop off packages at houses
• scan package for drop off
• return back to terminal
Delivery Driver
Doordash-Jackson, MS
February 2024 to Present
• delivery order
• Pick up Order
• Take cash
Delivery Driver
Auto Zone-Jackson, MS
February 2024 to April 2025
Pick up order
count inventory
delivery order
label delivery
find order location
Technical Support Representative
T-Mobile-Jackson, MS
January 2022 to February 2024
• Find the solution to the problem of the device
• Type
• Make a case
• Mail new device
• Take order for devices
• Greet customer
• Take bill money
Inventory Manager
AutoZone-Jackson, MS
April 2018 to December 2021
• Provide excellent customer service and help customers find products
• Manage inventory and ensure merchandise is restocked
• Operate cash registers and follow cash handling procedures
• Maintain store appearance and merchandising standards
• Maintain product knowledge and current promotions
• Process transactions
• Manage warehouse operations and ensure accurate order fulfillment
• Optimize logistics and implement safety measures
• Hires and trains staff, manages budgets, and oversees inventory and purchasing Call Center Representative
Comfort Inn by Choice Hotels-Jackson, MS
August 2017 to February 2018
• Sanitized (area or item) counters equipment)
• Kept items properly stocked
• Answer phone calls
• Trained new hires
• Microsoft typing
• Look up available rooms
• Set bookings
Call Receptionist
Red Roof Inns, Inc.-Jackson, MS
September 2016 to April 2017
• Take incoming phone Calls
• Give info customers need Assistance With
• Room availability and pricings
• Housekeeping
• organize and take money
• Book rooms
• Check Empty Rooms
Education
Microsoft Tying (High school diploma)
Hinds Community College-Jackson, MS
February 2017 to August 2017
Microsoft Typying / Engineer
Lanier high school-Jackson, MS
August 2013 to May 2016
Skills
Attention to detail Transportation management systems Clerical experience Food management Shipping & receiving Help desk Filing Automotive sales Front Desk Organizational skills Warm calling Customer support Freight Heavy lifting Help Desk Desktop support Restaurant management Word Kitchen management Salesforce Office management Payroll Shuttle driving Restaurant experience Order fulfillment CRM software Radio communication systems Customer Service Sales Culinary experience 3PL Troubleshooting Marketing Software troubleshooting Active Directory Automotive diagnostics Customer service Windows Retail sales Computer Networking Microsoft Windows Oracle Transportation Management Hardware support Microsoft Publisher Network troubleshooting Inventory management Time Management Computer Skills Microsoft Outlook Janitorial experience Ordering Transportation planning Dispatching Google Docs Van driver Warehouse management system Fleet management Computer hardware Food service management Outpatient Technical Support NetSuite retail sales Analysis skills Cash Register Multi- line phone systems Grammar Experience Billing Pricing Accounts payable Equipment troubleshooting IT Load & unload Excel Microsoft Office Account management Forklift Mechanical knowledge Supervising experience Typing DOT (Department of Transportation) regulations Automotive service Telemarketing School experience Computer operation Accounts receivable Renewable energy Logistics Project management Merchandising Medical terminology GPS POS GIS Word processing Databases ERP systems Schedule management Research Transportation management Telecommunication Oracle Technical support Desktop Support Computer networking Front desk Communications Cloud services Languages
• Khmer
• Bilingual
Certifications and Licenses
CCNA
CompTIA Security+
CompTIA Network+
Barbering License
Cosmetology License
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