MELINDA FIERRO
Clovis, CA ***** 559-***-**** ********.***@*****.*** WWW: Bold Profile
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Expense Reporting
Billing
Data Entry
Office Management
Administrative Support
Financial Reporting
Clear Oral/Written Communication
Account Reconciliation
Financial Accounting
Credit and Collections
Clerical Support
Organizational Skills
Excellent Multi-Tasking Ability
Payroll and Budgeting
Mail Handling
Customer Relations
Payroll Processing
Time Management
Record Keeping
Document Management
Office Manager, 09/2010 - 12/2019
Preferred Landscape Services – 3048 N. Sunnyside Ave., Fresno, CA 93727 Streamlined office operations by implementing efficient filing systems and organizational strategies. Enhanced team productivity by delegating tasks effectively and overseeing daily workflow. Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
as report generation and data entry.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents. Updated reports, managed accounts, and generated reports for company database. Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Office Assistant, 11/2008 - 10/2009
City Of Fresno – 2600 Fresno St., Fresno, CA 93721 Increased customer satisfaction by providing professional and courteous front desk support. Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines. Completed clerical tasks such as filing, copying, and distributing mail. Interacted with customers by phone, email, or in-person to provide information. Prepared and edited documents to produce precise, accurate and professional communication. Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests. Utilized office management software to record and track customer information. Notarized documents.
Prepared and filed liens on properties with unpaid invoices. Cashier.
Bachelor of Science: Accounting And Management, 05/2007 Devry University - 1060 Fulton Mall, Fresno, CA 93721 EDUCATION