Security & Loss Prevention Leader with 10+ Years Experience

John Morgan

West Covina, CA *****

626-***-**** ****************@*****.***

Professional Summary

Experienced Loss Prevention and Security Professional with over a decade of experience in asset protection, retail investigations, and security operations. Proven ability to deter theft, conduct lawful apprehensions, and collaborate with law enforcement on criminal investigations. Skilled in internal audits, profit and loss analysis, fraud prevention, and incident management. Known for maintaining a professional presence, applying sound judgment in high risk situations, and representing organizations with honesty, integrity, and strong customer service.

Professional Experience

Loss Prevention Associate – Vigilant Asset Protection, LLC (Los Angeles, CA)

October 2025 – Present

Conduct safe and lawful apprehensions of individuals involved in retail theft while prioritizing the safety of customers, employees, and subjects.

Maintain a visible loss prevention presence to deter theft and ensure a secure shopping environment.

Identify theft patterns and suspicious behavior to reduce shrink and protect store profitability.

Issue trespass notices and civil demand paperwork in accordance with company policies and local laws.

Work directly with local law enforcement by providing statements, evidence, and case documentation.

Prepare detailed incident and investigation reports with accurate timelines and evidence documentation.

Preserve evidence and maintain proper chain of custody procedures for potential prosecution.

Assist store management in reducing financial losses through theft prevention and merchandise recovery.

Security Supervisor – U.S. Department of Veterans Affairs (St. George, UT)

January 2020 – September 2025

Supervised security personnel and coordinated scheduling to ensure consistent facility coverage.

Maintained a safe and welcoming environment for veterans, staff, and visitors.

Assisted patients with disabilities and provided customer focused support services.

Communicated regularly with VA police officers and management regarding safety updates and incidents.

Supported front desk operations when needed, demonstrating flexibility and teamwork.

Responded to safety concerns and enforced facility security policies and emergency procedures.

Fishing Department Manager – Sportsman’s Warehouse (St. George, UT)

August 2023 – October 2024

Managed and scheduled a team of 4–10 employees while overseeing daily department operations.

Maintained inventory accuracy, merchandising standards, and departmental profitability.

Provided leadership and training to employees while fostering an open door communication environment.

Ensured compliance with company policies and directives from senior management.

Collaborated with other departments and management teams to maintain operational efficiency.

Loss Prevention Manager – Sportsman’s Warehouse

February 2021 – August 2023

Led loss prevention operations focused on theft deterrence, asset protection, and safety.

Conducted internal audits and reviewed profit and loss reports to identify shrink trends and operational risks.

Monitored security systems, surveillance footage, and transaction reports to detect internal and external theft.

Collaborated with local police detectives and ATF investigators on theft cases and criminal investigations.

Trained employees on proper cash handling procedures including counting tills and balancing registers.

Educated cashiers and staff on fraud prevention including gift card fraud, credit card fraud, and financial scams.

Prepared investigative documentation and evidence for law enforcement when required.

Represented the company with professionalism, honesty, and integrity in all enforcement and investigative actions.

Security Officer – Securitas

September 2019 – January 2020

Conducted patrols of residential HOA communities to monitor suspicious activity and property damage.

Reported incidents and coordinated with local law enforcement when necessary.

Provided contracted retail security services and supported loss prevention teams.

Assisted customers and community members while maintaining a visible security presence.

Customer Service Officer – Skirball Cultural Center

March 2009 – May 2019

Enforced facility security policies and emergency procedures.

Maintained visitor logs and monitored entry/exit activity.

Resolved conflicts and addressed potential safety concerns.

Provided professional customer service in a high profile cultural institution environment.

Education

General Education Development (GED) – Burbank Adult School (2011)

Certifications & Licenses

BSIS California Guard Card (Valid through October 2027)

Driver’s License

Class D Security License

CPR Certification

First Aid Certification

PERC Card

Food Handler Certification

Key Skills

Asset Protection, Loss Prevention, Surveillance, Incident Reporting, Internal Audits, Profit & Loss Analysis, Fraud Prevention, Conflict Resolution, Leadership, Security Operations, Customer Service, Report Writing, Evidence Handling, Risk Mitigation, Team Training, Microsoft Office, Administrative Coordination, Investigations, Law Enforcement Collaboration

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