Operations & Administrative Support Specialist

*** * *** ******, *******, OR ***** • 360-***-**** • *************@*****.***

Betsy Bothwell

Objective

I am seeking an opportunity with a healthy growing organization which provides a challenging work environment and future advancement opportunities.

Experience

Administrative & Accounting Assistant

June 2024 - March 2025 Out of the Box Technology Remote-Virtual Office Responsible for supporting the overall operations of the account and administrative team by performing a variety of accounting and clerical tasks. Entered and reconciled daily deposits. Created service orders for the entire service department using the Salesforce program. Verified contracts and processed contract payments via Quickbooks. Processed and reviewed monthly invoicing for the billing department. Answered the main line phones via Zoom Workforce. Performed data entry via Quickbooks Desktop. Performed miscellaneous administrative and accounting tasks as assigned. Laid off due to corporate restructuring.

Claims Coordinator, FundMatch Department

Feb 2011- March 2016, May 2019- Jan 2020 WUSATA Vancouver, WA Responsible for coordinating claims in a non-profit program that offers government funding through the USDA to help exporters with their international marketing expenses. Processed claims for program participants. Reviewed financial requests for adherence to federal regulations. Reviewed expense claims, submitted for payment, and maintained appropriate files. Assisted program participants to obtain missing documentation needed to complete claims. Provided assistance to program participants regarding program requirements and eligibility of marketing activities. Provided outreach, training, and export education for program participants. Sales Assistant

July 2016- June 2017 Hot Off The Press Canby, OR

Worked directly with independent retailers to answer product questions and help to place orders. Worked behind the scene to get information to key customers. Worked closely with the company president to make new account proposals. Maintained client account paperwork as well as relationships.

Payroll Assistant, HR

March 2016- July 2016 Infinity Rehab Wilsonville, OR Processed all employee change of address, direct deposit, or status prior to payroll. Entered new hires into the system and verified offer letters for new hires. Terminated per diem employees who have been inactive per HR. Assisted with verifying employee changes. Managed all new starts on payroll close date. Responded to employee inquiries regarding payroll in a timely manner. Maintained payroll records, and statistics. Responded to employment and unemployment verifications. Reviewed the operation database to assure closure of time-keeping systems. Managed the payroll inbox and sent time cards to be approved.

Office Assistant 2, Facilities Department

June 2010- Feb 2011 Clark College Vancouver, WA

Responsible for the upkeep of the front desk in the department. First contact with clients, staff and contracted labor within the department. Performed miscellaneous office tasks which include; multi-line phone, fax, e-mail, purchase orders, data entry. Maintained files and processed work orders. Responsible for the dispatching of maintenance and custodial staff to the appropriate job sites within the campus.

Retail Operations Support Specialist

Feb 2008- May 2009 Columbia River Bank Vancouver, WA Responsible for the support to 26 branch Operations Officers with all retail operations aspects. Processed and administered charged off overdrawn bank accounts and sent them to be collected. Processed saving bond orders and treasury tax & loan reporting. Processed and reconciled bank transactions. Responsible for the internal processing of exception items, including non-posted transactions, non-sufficient funds, foreign currency, and Federal adjustments. Supported team by procedure writing. Fluent with Word, Explorer, many internal banking systems and 10 key. Company closed location moved operations to The Dalles, Oregon. Assistant Branch Manager

Dec 2005- Feb 2008 Anchor Bank Vancouver, WA

Responsible for providing customers with exceptional service by personally handling their needs and concerns. Responsible for customer transactions, auditing ATM’s and cash drawers and other negotiable items. Responsible for selling the features and benefits of banking products to the end using customer.

Education

Associate in Arts Degree

Clark Community College Vancouver, WA

General Education, GPA of 3.3, Dean’s list for outstanding grades.

Contact this candidate