Mixologist/ Bartender

Robert Nickerson

Palm Coast, FL 603-***-**** ******************@*****.***

Professional Summary

Dynamic bar manager with 15+ years of experience in the hospitality industry, specializing in mixology and menu design. Proven track record in reducing costs by over 10% and creating award-winning wine lists. Skilled in staff training and mentorship, fostering a collaborative and efficient work environment. Successfully managed high-end venues and developed tailored cocktail experiences for events, enhancing customer satisfaction and operational excellence.

Work Experience

Career Note October 2023 – Present

●Paused professional career to travel the US and relocate.

O's Steaks and Seafood Concord, NH

Bar Manager/ Bartender February 2018 – October 2023

●Optimized inventory control processes, maintaining full product variety while reducing waste by 10% and preventing stockouts to protect consistent revenue flow

●Trained and mentored 20 staff members, elevating team performance, strengthening service standards, and fostering a positive, high-energy workplace culture

●Designed and launched seasonal and custom cocktail menus, increasing repeat business and boosting overall bar sales

●Maintained exceptional operational standards, ensuring the bar remained clean, organized, and fully functional to deliver seamless service during high-volume shifts

La Piece - The Room Tilton, NH

Consultant and Master Mixologist April 2015 – January 2018

●Crafted bespoke cocktail experiences tailored to each bride and groom’s preferences, elevating reception experiences and increasing guest satisfaction ratings

●Developed and strategically priced tiered wine and seasonal beverage menus, improving profit margins, while maintaining premium guest offerings

●Advised ownership and bar leadership at a high-end wedding venue, strengthening operational strategy, service standards, and revenue performance

●Directed hiring, scheduling, and performance management processes, aligning staffing levels with event demands to ensure seamless, compliant service

●Forecasted beverage consumption and managed purchasing plans, optimizing inventory levels, minimizing waste, and maintaining full regulatory compliance during high-volume events

Granite Restaurant & Bar Concord, NH

Bar Manager, Bartender Feb 2014 – March 2018

●Transformed beverage and culinary offerings into elevated dining experiences, engineering rotating seasonal menus and dessert pairings that increased average guest spend

●Built a nationally recognized beverage program, assembling a 90+ day rotating wine selection that strengthened brand prestige and secured recognition on the “Great Bourbon Bars of America” platform

●Improved cost efficiency by cutting total alcohol expenses by more than 10%, implementing tighter purchasing strategies, and disciplined weekly inventory audits

●Mobilized local restaurants to participate in collaborative drink competitions benefiting community charities, channeling event proceeds into meaningful donations

●Cultivated a high-performing service team, mentoring staff in advanced wine education, fine-dining standards, and guest engagement to drive repeat patronage and elevated reviews

The Common Man Concord, NH

Bar Manager, Bartender July 2005 – January 2014

●Earned promotion into newly created Bar Manager roles at three long-tenured restaurants, organically expanding leadership scope

●Executed weekly inventory audits and purchasing strategies, aligning stock levels with demand forecasts to reduce waste and maintain uninterrupted service

●Standardized bar policies and trained staff on compliance and service excellence, strengthening operational consistency and minimizing policy violations

●Conceptualized and launched rotating seasonal cocktail menus, driving renewed customer interest and increasing beverage sales

●Served as a strategic advisor to sister restaurant locations, optimizing bar layouts and cost controls to improve efficiency and lower overall alcohol expenses

Additional Experience

Remy Cointreau USA Inc. Ambassador and Brand Educator

●Completed advanced distillation training in Paris, France, gaining in-depth expertise in the production process and heritage of Cointreau to strengthen brand storytelling and product knowledge

●Selected as 1 of 14 elite bartenders across New England for an all-expenses-paid immersive training in Paris, France, mastering the distillation process and heritage of Cointreau to deepen industry expertise

●Appointed Brand Ambassador for Rémy Martin/Cointreau, delivering educational sessions at 40 restaurant locations and elevating product knowledge, cocktail execution, and brand representation

Skills

Bartending, Upselling, Hospitality, Pairings, POS Systems, Inventory Control, Cost Reduction, Menu Design, Team Training, Guest Service

Education

High School Diploma Gorham Middle & High School

Contact this candidate