Logistics Associate - Inventory & Fulfillment Expert
Resume:
Juvena Mbula
Florence, KY, *****
*************@*****.***
Profile Summary
With over 10+ years of experience in high-volume distribution settings, I am a reliable and dedicated Logistics Associate. My strengths lie in inventory control, shipping/receiving, and order fulfillment, where I consistently hit accuracy and productivity goals. I’m proficient with inventory systems and material handling equipment, ensuring efficient and safe workflows. I work well within teams and take pride in keeping logistics areas clean, organized, and optimized. Detail-oriented and driven, I focus on supporting smooth and efficient supply chain operations.
Professional Experience
Fulfillment Associate
Amazon
June 2020 – May 2025
• Accurately picked, packed, and prepared customer orders using handheld scanners and Amazon’s warehouse management systems to meet strict daily quotas.
• Operated material handling equipment such as pallet jacks and conveyor systems while maintaining safety and efficiency standards.
• Conducted quality control checks to ensure items met Amazon’s packaging and shipping requirements, reducing returns and increasing customer satisfaction.
• Contributed to continuous improvement initiatives by identifying process bottlenecks and suggesting workflow optimizations within the fulfillment center. Mailroom Associate
Conduent
November 2018 – April 2020
• Received, sorted, and routed incoming mail, packages, and materials while maintaining accurate records in a fast-paced warehouse environment.
• Prepared outgoing shipments using proper labeling, packing, and tracking procedures, ensuring timely delivery and compliance with client requirements.
• Operated material handling and mailing equipment, including pallet jacks, postage meters, and barcode scanners, to support daily operations.
• Maintained a clean, organized, and secure storage area for mail and inventory, following strict confidentiality and data security protocols.
Production Associate
Sherwood Bedding
August 2017 – October 2018
• Assist in the hands-on assembly and fabrication of mattresses, including layering foam, attaching covers, and preparing components.
• Operate tools and machinery used in mattress production while adhering to quality and safety standards.
• Support material handling by staging raw materials and moving completed mattresses to shipping or storage areas.
• Maintain a clean and organized work environment, contributing to an efficient and safe production workflow.
Packing/Picking Associate
Radial Inc.
September 2016 – July 2017
• Accurately picked customer orders using handheld scanners and followed pick lists to ensure timely and precise order fulfillment in a high-volume e-commerce environment.
• Packed items according to Radial’s quality and packaging standards, ensuring products were secure, presentable, and ready for shipment.
• Maintained productivity and accuracy metrics by efficiently navigating warehouse zones and minimizing picking/packing errors.
• Supported inventory integrity by reporting discrepancies, damaged items, and stock shortages to supervisors in real time.
Skills & Competencies
• Computer Skills – Using O365 Applications (Word, Excell) and warehouse management software (WMS).
• Inventory Management – Tracking, organizing, and maintaining accurate stock records.
• Order Fulfillment – Picking, packing, and preparing customer orders efficiently.
• RF Scanner Operation – Using handheld scanners to track items and update systems.
• Shipping & Receiving – Managing inbound and outbound shipments accurately.
• Material Handling – Safely moving products using pallet jacks, carts, or forklifts.
• Attention to Detail – Ensuring accuracy in order processing and quality control.
• Time Management – Meeting daily productivity targets under tight deadlines.
• Team Collaboration – Working effectively with warehouse, mailroom, or logistics teams.
• Safety Compliance – Following workplace safety guidelines and protocols. Education
Mampia ITP
High-School Diploma
July 2005
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