Data Entry/ Administrative

Bephanie Chia

Mobile: 646-***-****

Email: *.******@*****.***

EDUCATION

Binghamton University Binghamton, NY 2021

Extensive course work in Computer Science and Mathematics Stony Brook University Stony Brook, NY 2019 – 2021 Extensive course work in Computer Science

WORK EXPERIENCE

Knox County Juvenile Court - Child Support Clerk Internship July 2022 - August 2022

● Organized and filed child support paperwork

Kazoku Food Truck Knoxville, TN December 2022 - February 2023

● Prepared ingredients for daily service while efficiently handling in-store orders, online ordering systems, and third-party delivery platforms. Knox County Civil Sessions Court - Deputy Clerk February 2023 - August 2023

● Processed and filed garnishments and bank levies for civil cases in Knox County

● Assisted customers over the phone with services relating to filing processes and court dates

Hungry Sumo Hibachi House Knoxville, TN February 2023 - Present

● Co-founded a full-service restaurant and led pre-launch operations, ensuring on-time opening and operational readiness

● Directed menu development for a hibachi restaurant tailored to the local college market

● Managed monthly inventory control and sales tracking to support profitability

● Recruited, trained, and onboarded new and seasonal staff to maintain consistent service and food quality

● Implemented online ordering and third-party delivery platforms to increase revenue and customer reach

● Planned and executed large-scale food festival participation and catering events Knox County Juvenile Court- Child Support Data Entry Clerk February 2024 - Present

● Assisted in the transition from physical files to digital files, which allowed for better accessibility

● Answered and directed incoming calls with questions such as filing processes, court dates, and taking care of active warrants

● Processed returns of served warrants and set bond hearings on the docket to coordinate with child support magistrates

● Assisted in processing new petitions for parties seeking child support

● Cross-trained to fill in as a court room clerk, which involved responsibilities such as making copies for parties and attorneys, generating child support orders in our online court system, resetting court dates, and ensuring the magistrate would be able to run their docket promptly

LANGUAGES & SKILLS

● Fluent in Cantonese

● Proficient in Microsoft Office Suite

● Self-motivated professional with strong organizational and attention-to-detail skills

● Demonstrates a strong work ethic and effective time management

● Performs consistently well in fast-paced, high-pressure environments

● Proven ability to lead teams while fostering collaboration and teamwork

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