Customer-Focused Service Professional with Leadership Potential
Resume:
DESTINY
GARCIA
************@*****.***
San Antonio, TX 78256
Hardworking and adaptable professional seeking opportunity to grow into a more professional position by utilizing skills gained from previous work experiences. Values consistency, learning and accountability, and is willing to invest the time needed to build expertise, support team goals, and grow within an organization.
PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Communication
• Time-Management
• Teamwork
• Adaptability
• Problem-solving
• Planning and organization
Franklin High School
El Paso, TX • 05/2019
HS Diploma
EDUCATION
CERTIFICATIONS
• Food Handlers
• TABC
Walmart - Digital Personal Shopper
24403 I-10, San Antonio, TX 78257 • 10/2024 - Current Boozy Tacos & Tab - Shift Lead, Bartender
El Paso, TX • 10/2023 - 09/2024
Buffalo Wild Wings - Shift Manager / Bartender
El Paso, TX • 04/2021 - 07/2023
Village Inn - Server, Host
El Paso, TX • 07/2020 - 11/2020
WORK HISTORY
Curated personalized shopping experiences based on customer preferences and needs.
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Collaborated with inventory teams to ensure product availability and selection accuracy.
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Utilized Walmart's online shopping platform to streamline order processing and fulfillment.
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Mentored new personal shoppers in best practices for customer service and engagement.
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Exceeded sales targets through extensive drink knowledge and personable service.
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Cultivated guest relationships by offering tastings and prompt drink delivery.
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Ensured welcoming atmosphere with consistently responsive and professional service.
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Streamlined workflows by leading cross-functional teams to boost operational efficiency.
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Supervised daily operations, ensuring adherence to company policies and productivity standards.
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Managed inventory levels, optimizing stock management and minimizing waste.
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Resolved customer inquiries through effective communication and problem-solving techniques.
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• Monitored dining room for optimal guest experience
• Answered questions about menu selection
• Managed closing duties
Lee Wrangler Clearance Center - Sales Associate
Canutillo, TX • 06/2018 - 08/2019
• Skillfully anticipated and addressed guests' needs. Enhanced customer satisfaction through personalized support in sales and service.
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Guided customers through store navigation, facilitating sales and return processes.
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Increased sales by promoting clearance markdowns and special sales events regularly.
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Maintained store organization by addressing misplaced merchandise during slower periods.
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ACTIVITIES AND HONORS
National Society of Leadership and Success, The NSLS is the nation's largest leadership honor society. Students are selected by their college for membership based on either academic standing or leadership potential.
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EdRising/NEA, During my time enrolled at New Mexico State University, I proudly say that I was a president of a club/organization called NEA, also known as National Educators Aspiring. This club was a combined club, which meant there were two separate organizations who worked closely together. This club allowed me to organize meetings, attend special events such as
symposiums/fundraisers/conferences/etc, and I was also able to network with numerous people who were also in the organization.
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VOLUNTEER WORK
Dedicated volunteer at a community soup kitchen, supporting daily operations through meal preparation, serving guests, and maintaining sanitation standards. Helped create positive and inclusive atmosphere while working collaboratively with staff and volunteers. Gained valuable experience in teamwork, communication, and service-oriented responsibility.
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I was an engaged member of the Aspiring National Education Association (NEA), supporting educational outreach through organized meetings, community service events with local elementary schools, and participation in professional symposiums. Collaborated with peers and mentors to strengthen leadership, communication, and networking skills while gaining insight into the education field.
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