Restaurant & Customer Service Professional

Danella Williams

Shreveport, LA *****

***************.**@*****.***

+1-318-***-****

Authorized to work in the US for any employer

Work Experience

Food Service

McDonald's-Bossier City-LA

January 2013 to March 2013

Food service

McDonald's-Bossier City, LA

January 2013 to March 2013

Education

Medical Assisting (Some college)

Bossier Parish community college-Bossier City, LA

March 2009 to January 2011

Upper secondary education

Skills

• Food handling

• Computer skills

• Food service

• Writing skills

• Serving

• Software installation

• Antivirus software

• Guest services

• Team management

• Sales lead qualification

• Organizational skills

• Computer literacy

• Ethernet

• Windows

• Direct sales

• Firewall

• Computer operation

• Microsoft Outlook

• Typing

• Food industry

• Data entry

• Scanning

• Attention to detail

• Commercial cleaning

• Hospitality

• Call center agent experience

• Record keeping

• Maintenance

• Laundry

• Client relationship development

• Client interaction via phone calls

• Networking through cold outreach

• Research

• Initial Contact (sales skills)

• Prospecting

• Sales

• Math

• Call center experience

• Grammar Experience

• Retail sales

• Janitorial experience

• Customer relationship building

• Productivity software

• Cold calling

• Microsoft Excel

• Kitchen experience

• Property maintenance

• Google Meet

• Administrative experience

• Cooking

• Photocopying

• Operating systems

• Custodial experience

• Lead generation

• Conducting sales calls

• Baking

• Communication skills

• Quick service & fast food restaurant

• LAN

• Customer support

• Cash register

• Appointment scheduling

• Meal preparation

• Hotel experience

• Phone communication

• Technical Proficiency

• B2B sales

• Achieving sales targets

• Customer service manager experience

• Time management

• Customer communication

• Task prioritization

• Restaurant experience

• Phone etiquette

• Customer service

• Culinary experience

• Food safety

• Cleaning

• Food preparation

• Sanitation

• Google Docs

• Phone answering

• Cash handling

• Negotiation

Languages

• Multilingual - Beginner

• English

Additional Information

I have worked on property management.working with app folio and several other apps

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