Document Imaging and Chart Prep Specialist
Resume:
Terra Dean
Chart, scan, prep, and index clerk
Chattanooga, TN 37411
***********@*****.***
Professional Summary
I do an hour run to pickup charts on 9 floors in Erlanger Hospital, I bring them to my office to prep, scan, and index each file into the system.
Authorized to work in the US for any employer
Work Experience
Chart, scan, prep, and index clerk
Erlanger Health System
November 2022 to Present
I do an hour run to pickup charts from 9 floors in Erlanger Hospital, I take them to my office to then prep, scan, and index the files into the software on our PC. PSE Mail Processing Clerk
Post Office USPS-Chattanooga, TN
October 2021 to Present
Processing mail, running machines to sort and process mail and packages Document Management Technician
Veritas HHS-Chattanooga, TN
June 2022 to November 2022
Sort and scan documents, back files and current files to make digital. Document Specialist
Maximus Child Support Office-Chattanooga, TN
April 2022 to October 2022
• Scanned and entered files into the system from paper to digital. and entering files into the system. and Scanned and entered files into the system. enter r Document Imaging Specialist
Firstsource Solutions-Chattanooga, TN
November 2021 to May 2022
• Operated high-speed document scanners to convert physical documents into digital format
• Ensured accuracy and quality of scanned images by performing regular maintenance and calibration on scanning equipment
• Organized and maintained electronic files in accordance with company standards and file naming conventions
• Performed data entry tasks to capture relevant information from scanned documents into database systems
• Collaborated with cross-functional teams to develop efficient workflows for document imaging processes
• Implemented OCR (Optical Character Recognition) technology to enable text searchability within scanned documents, improving accessibility and retrieval time
• Maintained strict confidentiality of sensitive information during the scanning process, adhering to privacy regulations and company policies
• Troubleshooted technical issues related to document imaging software or hardware, escalating complex problems to IT support when necessary
• Assisted in the development of training materials and conducted training sessions for new employees on document imaging procedures
• Monitored productivity metrics such as scanning speed, error rates, and turnaround time, identifying areas for improvement and implementing corrective actions
• Collaborated with records management team to ensure compliance with retention schedules for both physical and digital records
• Implemented quality control measures by conducting regular audits of scanned images for accuracy, completeness, and legibility
• Worked closely with stakeholders to understand their specific requirements for document indexing, tagging, or categorization purposes
• Developed standardized naming conventions for scanned files based on industry best practices or client specifications
• Improved efficiency by XX% through the implementation of automated batch processing capabilities in the document imaging system
• Reduced manual data entry errors by XX% through the use of barcode recognition technology
• Increased productivity by XX% by optimizing workflow processes in collaboration with team members
• Successfully completed a project involving the digitization of XX boxes/files/documents within a tight deadline
• Achieved a scanning accuracy rate of XX% by consistently following quality control procedures
• Streamlined document retrieval process by implementing a centralized electronic filing system, reducing search time by XX%
• Collaborated with legal department to ensure compliance with e-discovery requirements for litigation cases
• Provided technical support and troubleshooting assistance to end-users experiencing issues with accessing or retrieving scanned documents
• Maintained inventory of scanning supplies and consumables, coordinating orders and replenishments as needed
• Assisted in the migration of legacy paper-based records into digital format, ensuring data integrity throughout the process
• Implemented security measures such as password protection or encryption for sensitive documents during the scanning and storage process
Printer Operator
Unum-Chattanooga, TN
August 2019 to March 2020
I was part of the mailroom. I printed forms that we separate to go into different locations within the company. That was the main function. Did other tasks in the mailroom as needed. Printed checks for customers, made flyers, printed booklets. Had to work with certain programs on in the computer systems. Had to maintain the printers to keep them properly working. I uploaded print forms to the computer and transferred them from the queue according to which printer was programmed to print certain forms and sent them to 5 different printers to be printed. Some of the forms had to be set up a certain way in the printer's. Then the print forms were unloaded and separated into stacks according to where they were being taken in the building or if they were being shipped to a sister company. I prepared print work, booklets, flyers, etc, to ship. I used the fax ex program to start the shipment process. I enter the data, print out labels to put on the packages to be shipped. Did other things as needed in both the print and mailroom.
Warehouse Worker
Wrigley's-Chattanooga, TN
May 2018 to June 2019
Multiple tasks such as packer, machine operator, stack off, checking product for defects, making boxes, tray filler. Duties: Staff Management associates perform several duties within client location these include. Pick and Packing of bags of product into cases with ensuring correct count and configuration. Palletize cases and prepare for shipment.. Ensure product quality standards for all aspects of assigned job, maintain a safe and clean work area.
Follow written Standardized operating procedures or work instructions.Pick and pack product according to written standards. Perform routine quality inspections, and maintain site 5-S or if down do cleaning policy.
Transaction Processor
Conduent-Chattanooga, TN
September 2016 to May 2018
Process dental and medical claims for Cigna, operating scanner machine to scan documents. Barcodes on computer, pulled errors, at a fast pace to meet daily quote. Security Officer
Murray Guard-Chattanooga, TN
February 2015 to September 2016
Maintain and monitor the security of buildings and property, foot patrol of interior and exterior areas of assigned locations, observe and report suspicious activities and persons, write and maintain detailed shift reports, enforce rules, regulations policies, procedures, and respond to emergency situations requiring security
assistance. Above average customer service and interpersonal skills. Responsible, mature, and dependable.
Have a professional appearance which includes good physical condition. Able to stand for long periods of time
and/or walk long distance.
Keyer/Data Entry Clerk
Lifetouch-Chattanooga, TN
January 2001 to January 2008
Review job and sitting tickets, accurately key and verify ticket information for each job, data entry experience, keyed 7000 strokes w/95 percent accuracy, worked in a fast paced, team oriented work environment, spell,
possessed communication and organizational skills, sat for long periods of time w/o a break, reached, kneeled, stopped, and twisted/turned lifting up to 35lbs. Cashier
Favorite Market-Chattanooga, TN
January 1994 to January 2001
Good customer service skills. Basic math skills; The cashier must have a fair knowledge of basic calculations.
Excellent communication skills, orally and in writing. Self motivated with the ability to follow directions, ability to get tasks done with little or no supervision. Operate cash registers and work with numbers. Highly energetic;
required lifting objects of average weight. Ability to pay attention to details. IT skills; ability to operate the computer system and other necessary IT gadgets. Education
High school or equivalent in Computer Terminology
Brainerd High School - Chattanooga, TN
August 1989 to June 1993
Diploma
Brainerd High School
Skills
• Math
• Order picking
• Stocking
• Organizational skills
• Basic math
• Computer operation
• Leadership
• Packaging
• English
• Picking & packing
• Records management
• Data entry
• Communication skills
• 10 key calculator
• Customer service
• Materials Handling
• Typing
• Microsoft Word
• Machining
• Security
• Writing skills
• Quality Assurance
• Cash handling
• Document Management
• Cashiering
• Warehouse experience
• Shipping & receiving
• Health information management
• Cleaning
Additional Information
SKILLS
Microsoft Word, ten key, 50wpm, Customer service (6 years) LINKS
http://***********@*****.***
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