Multifaceted Emergency Tech and Education Specialist

Silvia Alphonse

Las Vegas, NV ***** ****.******@*****.*** +1-702-***-****

Professional Summary

Versatile professional with a unique background combining emergency medical expertise, data center technical operations, and educational development. Proven ability to work autonomously in high-stakes environments, rapidly master complex systems, and deliver exceptional results whether working remotely or on-site. Excellent retention and application of new information, with demonstrated success across medical, technical, and customer-facing roles.

Core Competencies

· Medical Expertise: Emergency Response, Patient Assessment, Medical Documentation, HIPAA Compliance, Crisis Management

· Technical Skills: Hardware Troubleshooting, System Diagnostics, Remote Monitoring, Database Management, Microsoft Office

· Remote Work Capabilities: Autonomous Productivity, Time Management, Virtual Collaboration, Self-Motivation, Digital Communication

· Professional Skills: Rapid Learning, Complex Problem-Solving, Adaptability, Process Improvement, Multitasking

Professional Experience

Data Center Technician BGIS (eBay Contract) Las Vegas, NV Jan 2023 - Aug 2025

· Operated with high autonomy in critical infrastructure environment, managing independent workload with minimal supervision

· Rapidly mastered complex technical systems including DCIM software, network diagnostics, and power management systems

· Diagnosed and resolved technical issues independently, demonstrating strong problem-solving capabilities

· Maintained detailed documentation and compliance records with exceptional accuracy

Preschool Lead Teacher Acelero Learning Las Vegas, NV Nov 2018 - Jan 2023

· Developed and implemented comprehensive educational programs while managing classroom operations independently

· Quickly adapted teaching methods to meet individual student needs, demonstrating rapid learning application

· Maintained detailed student progress records and compliance documentation with high accuracy

· Coordinated with parents and administrators as primary classroom contact

Emergency Medical Technician Harrah's Hotel and Casino Las Vegas, NV May 2016 - Jan 2017

· Provided emergency medical care in high-pressure environments requiring rapid decision-making

· Mastered and applied complex medical protocols and procedures with precision

· Documented patient care and incidents with meticulous attention to detail

· Operated effectively both independently and as part of a coordinated team

Additional Experience

· Security Officer Green Valley Ranch Resort and Casino Mar 2017 - Apr 2018

· Executive Assistant/Accounting Clerk MJW and Associates Dec 2014 - May 2016

Education & Certifications

· Associate of Applied Science in Criminal Law Heritage College, Las Vegas, NV

· EMT Certification (Expired but demonstrates medical training)

· Child Development Associate Certification

· CPR & First Aid Certified

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