Operations & Property Management Leader

Sharon Ortiz Resume

Sharon Ortiz

**** *. ********* ****** • Lecanto, FL 34461 • 417-***-**** • ******.*************@*****.***

OPERATIONS • PROPERTY MANAGEMENT • BUSINESS ADMINISTRATION

Dynamic operations and business management professional with 15+ years of experience

developing, launching, and managing commercial storage, property, and construction projects.

Known for building efficient systems,improving profitability, managing contractors, and

overseeing financial operations including QuickBooks bookkeeping, AP/AR, payroll, and

reporting. Proven ability to take projects from concept and development through

full operational success.

Core Skills

Operations Management • Storage & Property Management • Commercial Construction

Oversight • QuickBooks

Accounting • Accounts Payable & Receivable • Payroll Processing • Budgeting & Financial

Reporting • Contractor

Coordination • Vendor Management • Marketing & Customer Acquisition • Project Scheduling •

Process Improvement

Professional Experience

Remote Part-time A/P & A/R Manager Eleven Point Sand & Gravel — Thomasville, MO

(2022–Present)

• Manage day-to-day operations including financial reporting, vendor coordination, and customer

service.

• Maintain financial records, accounts payable, and reporting using QuickBooks.

• Develop marketing campaigns and social media outreach to increase local customer visibility.

• Coordinate contractor scheduling and product deliveries to ensure smooth operations.

Manager Smart Storage Solutions, LLC — Mountain Grove, MO (2022–2024)

• Oversaw development and operational launch of new storage rental facilities.

• Coordinated contractors, construction schedules, permits, and site development.

• Managed budgeting, operational reporting, and daily business administration.

• Introduced U-Haul dealer services to create additional revenue streams.

Manager Silver Springs Storage & Commercial Properties — West Plains, MO (2010–2022)

• Directed full lifecycle development of commercial storage properties from acquisition to

operations.

• Managed contractor teams, budgets, scheduling, and development planning.

• Increased occupancy and tenant retention through proactive leasing and management

strategies.

• Handled financial reporting, rent collections, tenant relations, and property operations.

Education & Certifications -QuickBooks Online Certification – Udemy -QuickBooks Payroll Certification – Udemy -AAPC Medical

Coding Coursework CPC basics taken and passed. Mammoth Spring High School – Diploma

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