SHASHANK SHARMA
DETAILS
*********@*****.***
SKILLS
Forklift and order picker
certified
Inventory management
Team leadership
Security protocols
Hindi and English fluent
Effective communication
Excel with copilot
PROFILE
Dynamic and observant professional with a diverse background in security leadership, high-volume logistics, and client relations. Proven track record of maintaining safety standards at major facilities like Amazon while delivering exceptional customer service in sales environments. Bilingual (English/Hindi) with a "people-first" approach to problem-solving and technical troubleshooting
EMPLOYMENT HISTORY
Sales & Operations Associate Montreal tire, Greenville, SC Mar 2025 — Present Client Relationship Management: Manage a multi-state sales territory (FL/SC), proactively following up with leads to drive revenue and ensure customer satisfaction. Logistics Coordination: Optimizing warehouse flow by utilizing forklifts and order pickers to organize inventory, ensuring 100% accuracy in shipping, and receiving via UPS/FedEx.
Digital Merchandising: Enhance online sales presence by managing product photography and quality control for digital listings. Security Supervisor Allied Universal Security (Amazon JAX7), Jacksonville, FL Mar 2024 — Nov 2024
Team Leadership: Led a high-performing security team at a high-volume Amazon fulfillment center, ensuring strict adherence to safety and loss prevention protocols. Loss Prevention: Monitored facility entry/exit points and conducted screenings to safeguard company assets and personnel.
Emergency Response: Served as the primary point of contact for facility safety, maintaining a calm and authoritative presence during high-pressure situations. Security Officer Garda World Security, Jacksonville, FL Nov 2024 — Mar 2025 Asset Protection: Managed gate logs and vehicle authorizations to prevent unauthorized transport of high-value inventory.
Detail Orientation: Maintained rigorous documentation and surveillance to ensure site integrity and 0% unauthorized loss.
EDUCATION
Associate of Arts: Mass Communication Broward College, Davie, FL Technical Certification: Video Production & Editing Video Symphony, Burbank, CA