Certified Pharmacy Technician
Resume:
TIMOTHY
TORRES
**************@*****.***
Irvington, NJ 07111
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. PROFESSIONAL SUMMARY
HIGHLIGHTS
• Math
• Blueprint reading
• Sales
• Leadership
• Communication skills
Quick service & fast food
restaurant
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• Sheet metal
• Stocking
• Computer Skills
• Cleaning
• Organization skills
• Can read a tape measure
• MIG welding
• Microsoft Word
• Welding
• Stick welding
• Problem Resolution
CVS Health - Certified Pharmacy Technician
Livingston, NJ • 12/2023 - Current
New Frontier Group - Client Representative
Woodbridge, NJ • 12/2025 - 01/2026
EXPERIENCE
Executed accurate prescription filling and processing in a high- volume retail pharmacy environment.
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Executed data entry and prescription verification processes to ensure accuracy and compliance.
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Streamlined medication shelving organization and ensured inventory accuracy.
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Facilitated customer support for prescription inquiries while upholding HIPAA compliance.
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Facilitated collaboration with pharmacists and technicians to optimize workflow efficiency during peak hours.
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Facilitated professional and friendly customer service to enhance pharmacy experience.
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Managed client inquiries and resolved issues to ensure high satisfaction levels.
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Coordinated communication between clients and internal teams to streamline project progress.
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Developed and maintained strong client relationships through regular follow-ups and support.
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• TIG welding
• Fabrication
• Customer service
• Organizational Skills
• FCAW
• Computer Literacy
• Customer support
• Cash Handling
• Data entry accuracy
• Medication verification
• Inventory management
• Customer service excellence
• Workflow optimization
• Issue resolution strategies
• Team collaboration skills
• Order fulfillment accuracy
• Cash handling procedures
• Data entry
• Product knowledge enhancement
• Attention to detail
• Problem-solving skills
• Team collaboration
• Drug safety
• Healthcare regulations
• Verifying orders
• Patient education and counseling
• Order verification
• Time management
• Multitasking and organization
• Empathy and patience
Verbal and written
communication
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• Record keeping
• Billing and coding
• Point of sale systems proficiency
• Prescription labeling
• Patient paperwork
• Proper labeling
EDUCATION
Burger King - Crew Member
Hillside, NJ • 12/2021 - 01/2022
Executed service agreements, ensuring compliance with client specifications and company standards.
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Assisted in implementing new CRM tools to improve workflow efficiency and data accuracy.
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Collaborated with sales teams to align client needs with product offerings, driving customer loyalty.
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Developed strong relationships with clients by establishing trust and understanding their unique requirements.
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Maintained detailed records of client interactions, facilitating seamless handovers during employee transitions.
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Implemented process improvements that reduced errors and boosted efficiency within the Client Services department.
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Resolved customer service inquiries that required research and interactions with carriers or agents.
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Delivered exceptional customer service, ensuring positive dining experiences and resolving customer inquiries.
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Operated kitchen equipment efficiently, adhering to safety and hygiene standards during food preparation.
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Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
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Assisted in training new crew members on operational procedures and customer service best practices.
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Worked well with teammates and accepted coaching from management team.
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• Collaborated with team members to complete orders.
• Assisted other team members to achieve goals.
Became familiar with products to answer questions and make suggestions.
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Ensured accurate order fulfillment with diligent attention to details while assembling meals.
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• Stocked shelves to organize aisles in assigned department. Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
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Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
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Driving License: Yes
PERSONAL INFORMATION
Universal Technical Institute
Bloomfield, NJ, MD • 06/2023
Trade: Welding
Irvington High School
Irvington, NJ • 06/2022
High school diploma or GED
Driver's License
CERTIFICATIONS
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