Customer Service Manager
Resume:
Arianna Houston
Assistant Property Manager
Fort Worth, TX 76102
*******.*********@*****.***
SKILLS
Dedicated and detail-oriented Assistant Property Manager with extensive experience in property operations, tenant relations, and leasing management. Proficient in Yardi/CRM, Fair Housing regulations, and financial transactions, with a proven track record in fostering positive tenant relationships and maintaining compliance standards
EXPERIENCE
Weidner Apartments, Fort Worth- Leasing Agent
October 2025 - PRESENT
● Schedule and conduct property tours
● Process rental applications, conduct background and credit checks
● Prepare and execute lease agreements and related documentation ZRS Management, Arlington- Assistant Property Manager March 2025 - October 2025
● Coordinate with maintenance staff to ensure units are move-in ready
● Advertise available properties through online listings, social media, and local marketing efforts
● Assist with lease renewals and resident retention efforts
● Process and attend eviction court hearings
Cornerstone Capital, North Richland Hills- Assistant Property Manager May 2024 - March 2025
● Collect and record monthly rental payments, maintaining accurate financial documentation
● Investigate and resolve tenant complaints and lease violations effectively.
● Coordinated make-readies, lease renewals, and resident engagement activities.
EDUCATION
Lewisville High School, Lewisville - Diploma
August 2016 - May 2020
AWARDS
● Certified in Fair Housing Regulations
● Strong organizational and administrative skills
● Fluent in handing high-pressure situations with discretion
● Communication & Customer Service
● Time Management & Problem Solving
● Leasing & Marketing Strategies
● Fair Housing Compliance
● Financial Management ( Collections & Delinquency)
● Proficient in Yardi/CRM And Knock Software
● Evictions & Legal Proceedings
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